Operations Manager

Description

The Operations Manager at Tikra Roofing is responsible for overseeing the day-to-day operations of all commercial roofing projects from pre-construction to closeout. This role ensures projects are delivered on time, within budget, and in compliance with safety and quality standards. The Operations Manager plays a critical leadership role in managing teams, coordinating schedules, monitoring job profitability, and ensuring excellent customer satisfaction.

Requirements

Job Duties

• Plan, organize, and manage multiple commercial roofing projects simultaneously.
• Review scopes of work, contracts, permits, and job specs before project launch.
• Coordinate with estimators, superintendents, and subcontractors to schedule labor and materials.
• Ensure projects stay within budget and timelines.
• Conduct regular site visits to oversee quality, compliance, and progress.
• Supervise project managers, foremen, field crews, and subcontractors.
• Lead daily/weekly operational meetings to align teams and resolve issues.
• Provide coaching, feedback, and performance evaluations for team members.
• Foster a safety-first culture and ensure all team members follow OSHA and company guidelines.
• Monitor job costing, margins, and profitability in real-time.
• Approve project expenses and track change orders.
• Collaborate with accounting to ensure timely billing, collections, and job closeouts.
• Participate in quarterly reviews of performance metrics and financial KPIs.
• Act as a primary point of contact for clients during project execution.
• Address concerns, resolve issues, and ensure high levels of client satisfaction.
• Attend client meetings and job walks as needed.
• Improve operational workflows and enforce company standards.
• Maintain job documentation, permits, warranties, safety logs, and daily reports.
• Ensure all projects meet code requirements and industry best practices.  
• Other duties as required 

Qualifications

• 5+ years of experience in roofing or construction operations, preferably in commercial roofing.
• Strong understanding of roofing systems, materials, and installation methods.
• Proven experience managing multiple large-scale construction projects.
• Exceptional leadership, problem-solving, and time management skills.
• Proficient in project management tools and Microsoft Office Suite.
• OSHA 30 certification preferred.
• Bilingual in English/Spanish is a plus.  

Compensation & Benefits

• Competitive base salary (commensurate with experience)
• Performance-based commission
• Paid time off and holidays
• Company vehicle or allowance

About Tikra Roofing

Tikra Roofing is a growing leader in the commercial roofing industry, known for quality workmanship, safety-first culture, and exceptional client service. We specialize in large-scale reroofing, new construction, and emergency repair services across several states. At Tikra, we believe in empowering our team, embracing innovation, and exceeding expectations—every time.