- Salary
- $18 – $20
- Location
- US-Florida-Collier-Naples-800 Goodlette Road North Ste 340, United States of America
- Type
- Full-time
- Department
- Healthcare
- Experience
- 1+ years
- Source
- Workday
Description
Job Description Summary
Patient Care Specialist II – Full TimeLocation: 800 Goodlette Rd, Suite 340
Schedule: Monday–Friday, 8:00am–5:00pm
Compensation: $18–$20/hr
Experience: Minimum 1 year front‑office healthcare experience required
Traits: Hard‑working, punctual, excellent attendance
About the Role
The Patient Care Specialist II provides advanced administrative and patient access support to ensure smooth daily medical office operations. You will independently manage patient registration, insurance verification, referrals, and basic billing issues while delivering exceptional service. This role requires accuracy, professionalism, and the ability to work confidently with minimal supervision.
How will you make an impact & Requirements
Key Responsibilities
Register patients and verify insurance accurately in the EHR
Collect copayments and follow standard cash‑handling procedures
Process referrals, authorizations, and medical record requests
Answer phones, schedule appointments, and support daily provider schedules
Resolve basic billing or documentation issues
Perform clerical tasks (filing, faxing, scanning, uploading documents)
Maintain HIPAA compliance and protect patient information
Provide professional, courteous customer service in a fast‑paced environment
Coordinate scheduling across multiple providers
Audit charts and registration data to correct errors
Support the Practice Manager and care team with administrative tasks
Assist with workflow improvements and new system implementations
Required Qualifications
Minimum 1 year front‑office experience in a healthcare setting
Strong customer‑service skills
Hard‑working, punctual, and reliable with excellent attendance
High attention to detail and accuracy
Ability to work independently and multitask
Professional communication and problem‑solving skills
Team‑oriented mindset
Commitment to patient privacy and compliance
Benefits
Medical, dental, and vision insurance
401(k)
Paid Time Off (PTO)
Paid holidays
#MPMPG
Compensation Range:
$20.00to
$30.00
The anticipated base salary range represents the Company's good-faith estimate of the compensation it reasonably expects to pay for this position at the time of posting. Actual compensation will be determined based on factors including experience, skills, qualifications, geographic location, internal equity, and business needs.
