- Location
- Four Seasons Puerto Rico, United States of America
- Type
- Full-time
- Education
- High School
- Closing date
- Today
- Source
- Workday
Description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Nestled along a two-mile (3.2-kilometre) stretch of beach in Puerto Rico’s Bahia Beach community, Four Seasons Resort and Residences Puerto Rico is also surrounded by its own 483-acre (195-hectare) private nature reserve. The property is seamlessly integrated with its natural surroundings, allowing guests and residents to immerse themselves in the white sand beaches, verdant walking trails, and myriad outdoor activities – from golf, tennis, swimming and beyond.About the Role
The KFAS Supervisor oversees the KFAS daily operations, ensuring a safe, fun, and enriching environment for children while delivering exceptional service to families. Additionally, supervises KFAS attendants, coordinate age-appropriate activities, ensure compliance with safety protocols, and support the guest experience through personalized service and meaningful interactions.
Key Responsibilities
Organize, monitor, and participate in daily activities (including: swimming, outdoor games and activities, arts and crafts) based on ages and skill level of children ensuring safety of children.
Oversee and support the execution of daily operations, ensuring high service standards are met.
Foster a guest-focused environment and serve as a point of contact for escalated concerns.
Collaborate with the Manager in training and coaching team members to uphold brand standards and policies.
Ensure department spaces are clean, organized, and set for success at all times.
Order supplies, manage inventory, and maintain alignment with the departmental budget.
Support the planning, coordination, and hosting departmental events and activations.
Create and implement elevated offerings to enhance guest experience and service differentiation.
Assist with scheduling, labor forecasting, and overall labor management to ensure appropriate staffing levels.
What you bring:
Education: High school education or equivalent experience, CPR, First Aide, and Lifeguard current
Experience: 2-3 years of work with children in this age group. Previous supervisory experience preferred.
What we offer:
Competitive salary and a comprehensive benefits package
Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary dry cleaning for business clothing
Complimentary employee meals
Paid holidays, vacation, and sick days
Culinary, retail and wellness experiences at special rates
