Property Operations Coordinator

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Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and passion. A place where you can personalize your employee journey to be — and deliver — your best.  

We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By prioritizing people, partnerships and places, we generate meaningful returns for OMERS members, enhance value for our capital partners and create a brighter world for our customers.

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We are currently looking for highly motivated Property Operations Coordinator to join our team at Yorkdale Shopping Centre in Toronto.  

Reporting to the Assistant Property Manager, the role is a key support for ensuring the efficient execution of financial and administrative processes at Yorkdale Shopping Centre. This position acts as a central coordination point between Accounting, Property Management, Operations and other internal business groups to maintain accurate records, support compliance, and streamline day-to-day activities.

This role is highly process-driven and detail-oriented, with a strong focus on financial reporting, documentation control and accounts payable management all while supporting other internal business groups activities.

You will be responsible for:

Accounts Payable & Financial Coordination

• Process utility and vendor invoices, including coding and routing through Basware

• Track outstanding payables and follow up with vendors for invoice submission

• Track and process RDC, Operations and Marketing chargeback, reclasses and accruals in conjunction with Accounting, Property Administration and Property Management

• Assist in processing Tenant Allowances along with associated back-up

Management Coordination

• Assist site teams with event coordination and setup

• Aid Tourism and Visitor Experience team with initiatives and administrative support

• Record and share meeting minutes and notes form regularly schedule management meetings (monthly briefings) and assist with ad hoc requirements.

Tenant Relations & Engagement Administration

• Collect and update information related to events, activations and construction activities at the Centre

• Assist with tenant bookings of amenity spaces

• Support tenant onboarding and communication through the OxComm app

• Facilitate maintenance of tenant contact lists and emergency contact records on OxComm

• Help coordinate tenant engagement initiatives, events and tenant surveys

Documentation, Controls & Process Improvement

• Ensure monthly sales data collection, following up with tenants who have not submitted

• Proactively gather tenant insurance certificates and ensure compliance

• Collect and report annual Certified Sales reports across tenant base

• Maintain standardized tenant documentation on OxComm

• Ensure document control and digital filing aligns with corporate standards

• Identify process inefficiencies and recommend improvements

• Assist with cheque deposits and administrative tasks

Required skills & experience:

• 3+ years of work experience in similar commercial real estate and/or administrative roles

• Proficiency with Microsoft Office Suite (Excel, word, PowerPoint, etc.) 

• Strong working financial knowledge (specifically with invoicing, chargebacks, and accruals)

• Demonstrated analytical decision making with the capacity to problem solve

• Excellent organizational and time management skills, with a proven ability to prioritize competing demands and consistently meet deadlines in a fast-paced, changing environment

• Strong interpersonal skills required to build relationships with tenants and management teams, with a focus on customer service

Preferred skills & experience:

• Experience working with both Basware and Concur programs

• Strong understanding of commercial real estate operations

• A team player mindset and display leadership qualities  

• A Post secondary education in Business Administration, Property Management, and/or related field

 

This posting is for an existing vacancy.

 

The expected salary range for this position is $60,000 to $70,000 per year.

 

You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters.

 

Oxford's purpose is to strengthen economies and communities through real estate.

Our people-first culture is at its best when our workforce reflects the communities where we live and work — and the customers we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.

 

Artificial intelligence (AI) tools are used to support certain stages of the OMERS recruitment process. While AI assists us in our process, human judgment and decision-making remain central to our candidate experience.