Administrative Assistant

Description

Who Is Christensen Group?

Founded in 1952 and 100% employee-owned, Christensen Group is the largest locally owned, independent insurance and employee benefits agency in Minnesota. At Christensen Group, we treat our employees like people. We care about our clients; we care about the carrier partners, and we care about one another; professionally and personally. We are committed to understanding the businesses we serve and finding solutions that enable those businesses to grow. As an employee you are constantly learning and developing through on-the-job experiences to best serve your clients.

What Does an Administrative Assistant do?

As an Administrative Assistant, you are responsible for managing the coordination of services to clients and visitors within the office. This role will require a positive team attitude and support for the office and front desk environment. This position will have the opportunity to become licensed in insurance and service clients.

Training

We believe in creating a safe and open learning environment for all employees. This means employees are encouraged to be curious, deepen insurance knowledge and be challenged with new growth opportunities.

The Administrative Assistant role is an important role in our business. An Administrative Assistant is eager to learn and adapt to meet the changing needs of the organization. Christensen Group will support on-going learning opportunities, aligned with our business strategy, to allow the Administrative Analyst to grow their skills and knowledge to support our growing business. The Administrative Analyst may also take on additional responsibility and work on projects with the Leadership Team.

Why Work for Christensen Group?

We are employee owned. A large part of our compensation package is the Employee Stock Ownership Plan (ESOP) which means we all have skin in the game. An ESOP is a retirement asset, like a 401(k) Plan but the difference is a 401k grows based on the stock market and our ESOP grows based on the work we contribute as a team.

All ESOP eligible employees participate in an allocation of ESOP shares that are targeted at 15% of W-2 pay. In simple terms, Christensen Group adds shares equal to a dollar value into your ESOP retirement account every year. What we contribute is 5x more than the typical 3% employer 401(k) match.

At Christensen Group we offer a comprehensive employee benefits package including medical, dental, vision, HSA (Health Savings Account), FSA (Flexible Spending Account), short-term/long-term disability, Life/AD&D insurance, Voluntary Life/AD&D insurance, 401(k), identity shield, and pet insurance.

Core Duties and Responsibilities

• Answer phone calls that come into our main line
• Use systems to look up customers and transfer calls
• Greet visitors
• Distribute incoming mail, as well as prepare and send outgoing mail, including packages
• Assist in scheduling conference rooms as needed
• Support the team by scanning policies, downloading documents, and uploading documents into agency system
• Ordering and stocking office supplies for home office and assist other offices as needed
• Assist with printing and assembling sales and client materials as needed
• Assist in ordering lunches
• Assist with planning office events
• Partner with vendors on office equipment and supplies in the market
• Keep front reception space, kitchen, and conference room tidy
• Assists with light cleaning/organizational duties as needed.
• Assists with building communication to other tenants as needed
• Assist with projects as determined by leadership
• This position has the opportunity to become licensed in insurance and service clients

Requirements

• 2-year degree preferred or equivalent experience
• At least 1 year of customer service experience, preferably in the food and beverage or retail industry
• Ability to organize and prioritize work responsibilities
• Highly effective interpersonal skills
• Independent and a self-starter
• Strong communication skills, written and verbal
• Microsoft Outlook and Excel knowledge preferred
• Able to adapt to and lead in an environment that is fast paced and lead others through change