Junior Banking Operations Specialist with German - Part time

Job Description:

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries.

Currently we are looking for: Junior Banking Operations Specialist with German (Part time 15-19:00 or 16-20:00)

Location: hybrid from Warsaw, Cracow, Gdansk or Wroclaw

 Responsibilities:

• Communicate effectively on phone with customers to understand and address their banking needs.
• Provide assistance with account opening, closing, inquiries, transactions, product information, and related inquiries.
• Ensure accurate and efficient processing of customer requests, including transfers, payments, and account updates.
• Educate customers about available banking services, products, and digital platforms.
• Maintain detailed and organized records of customer interactions and transactions.
• Follow established procedures and compliance guidelines to ensure security and confidentiality.

Qualifications and Requirements:

• Fluent German and English
• Good interpersonal and communication skills.
• Customer centric approach
• Ability to handle complex customer interactions and problem-solving.
• Detail-oriented with a commitment to accuracy and compliance.
• Experience in BPO/corporate environment is an asset

We offer:

• stable employment in an international company

• advancement opportunities within the organization (a variety of exciting projects with an array of technologies and tools)

• modern and conveniently located offices in Wrocław, Warsaw, Cracow or Gdansk

• an onboarding buddy’s support to make you feel comfortable in our company from day one

• substantial medical insurance package provided in cooperation with the biggest medical services provider in Poland

• life insurance package

• Multisport Card

• unlimited access to DXC University with courses from a bunch of external partners for the best learner's experience (e.g., LinkedIn Learning, Udemy)

• access to a foreign language learning platform

• DXC Partner courses and certifications (Microsoft, SAP, ServiceNow, AWS, Google, Dell Technologies, IBM, Microfocus, Salesforce, Red Hat, VMware, Workday)

• Employee Referral Program - a financial bonus for the referrer for a successful candidate recommendation

• Employee Recognition Program with points assigned by colleagues for the recognized employees (exchangeable for prizes)

• Employee Assistance Program (providing 24/7 support for employees and their families in difficult life situations)

• opportunity to join our numerous charity and ecology-related events organized by our CSR Team (Corporate Social Responsibility)

• DiXi Cool activities: trips, sports and wellness events, discounts for cultural events

Why would you join us?

We offer our knowledge, experience, support, sympathy and honesty as a team. We are happy to teach, and we understand that sometimes mistakes are an integral part of learning. We are enthusiastic about our job and want to share this joy with you.

As a company, we offer a steady job in an international company in a heavily invested area, where you will encounter multiple opportunities to cooperate with inspiring people from

If you are ready for your next challenge in an engaging and rewarding environment, we would love to hear from you!

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At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.