Administrative Assistant

Description

Position Overview:

 The Administrative Assistant provides administrative support to ensure the efficient operations. This role involves handling a wide range of administrative support tasks with a high degree of professionalism, confidentiality, and attention to detail. The Administrative Assistant is organized, proactive, and capable of managing priorities in a fast paced environment.  

Key Responsibilities:

Front Desk & Office Support
• Answer and route incoming calls professionally and efficiently
• Greet clients, visitors, and vendors with a welcoming, positive presence
• Manage incoming and outgoing mail, packages, and deliveries

Administrative & Team Support
• Create, update, and format documents using Microsoft Office
• Prepare and distribute certificates of insurance, auto ID cards, and policy documents
• Support sales and service teams with printing, binding, scanning, and filing
• Assist with renewal preparation, questionnaires, and loss run requests
• Run motor vehicle records and submit to insurance carriers as needed
• Process cancellations and assist with day-end close functions

Organization & Communication
• Maintain accurate contact information in Microsoft Outlook
• Monitor electronic mail and faxes daily
• Communicate clearly with internal teams and escalate items to the appropriate department when needed

What We’re Looking For
• 1–3 years of administrative, office, or customer-facing experience
• Strong attention to detail and ability to stay organized in a busy environment
• Professional communication skills—both written and verbal
• Comfortable handling multiple tasks and shifting priorities
• Proficiency in Microsoft Outlook, Word, and Excel
• Dependable, team-oriented, and willing to step in where needed
• Ability to type at least 60 WPM

Work Environment & Expectations
• On-site position (this role requires a consistent office presence)
• Monday–Friday, 8:00 AM–5:00 PM
• Lunch breaks coordinated with front desk coverage needs
• Fast-paced, collaborative office with a supportive training process

Why Join Kunkel & Associates?
• Stable, growing company with long-term career opportunities
• Supportive team culture—no “sink or swim” mentality
• Clear paths for growth into client service and account support roles
• Structured training and onboarding
• A workplace that values professionalism, teamwork, and people-first leadership

Requirements

Job Requirements
• Associate’s degree or applicable administrative/office experience
• 1–3 years of experience in an administrative, office support, or customer-facing role
• Strong verbal and written communication skills with a professional, welcoming demeanor
• Excellent organizational skills and attention to detail
• Ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment
• Proficiency in Microsoft Outlook, Word, and Excel
• Ability to work independently while also collaborating as part of a team
• Strong problem-solving skills and sound judgment
• Minimum typing speed of 60 WPM
• Dependable, punctual, and committed to being a consistent on-site team member

Attendance and Reliability: Regular and reliable attendance, punctuality, and consistent availability during established work hours are essential to this position. Employees are expected to report to work as scheduled, be prepared to begin work at their scheduled start time, and maintain dependable attendance to support clients, coworkers, and business operations. Reasonable accommodations will be considered in accordance with applicable law.

Work Schedule & Location
• Monday through Friday, 8:00 AM – 5:00 PM
• This is an in-office position and is not remote
• As employees grow in their role, demonstrate reliability, and develop within Kunkel & Associates, there may be opportunities for increased flexibility and limited hybrid work, dependent on role responsibilities, performance, and business needs