Parts Support Representative / Customer Service Rep

Kobelco Construction Machinery in Katy, TX is looking to hire a full-time Parts Support Representative / Customer Service Rep. Are you sales-oriented with a basic familiarity of construction equipment? Do you have the desire to work with a company that values you? If so, please read on!

This machinery sales position earns a competitive wage of $55,000 - $60,000. We provide excellent benefits, including medical, dental, vision, life, short and long-term disability, 17 days of paid time off (PTO), and a 401(k) with a company match of up to 6%. If this sounds like the right opportunity in the heavy equipment industry for you, apply today!

 

A DAY IN THE LIFE OF A PARTS SUPPORT REPRESENTATIVE / CUSTOMER SERVICE REP

As a Parts Support Representative / Customer Service Rep, you play a key role in our heavy equipment company! You take calls from dealers, fill orders, and follow the sales process from start to finish. Additionally, you upsell products and parts when it makes sense to do so. You respond to dealer requests for price and availability and are quick to provide them with the information they need. Your positive, friendly disposition comes through in all your interactions.

Your responsibilities include researching parts catalogs for proper machinery parts and accessories by the model and serial number. You also update dealers on the status of any open orders or backorders. Maintaining our company standards is important to you. You feel good about representing a company with a solid reputation and get great satisfaction out of providing exceptional customer service!

 

QUALIFICATIONS FOR A PARTS SUPPORT REPRESENTATIVE / CUSTOMER SERVICE REP

• High school diploma or equivalent
• Associates degree from a 2-year college or technical school or equivalent is preferred.  Fields of study may include - construction, maintenance, mechanics, automotive technology, diesel equipment technology, engineering technology.
• Experience with engines, mechanics, and repair services
• Experience in a dealership environment
• Experience researching and cataloging of parts
• Ability to lift 50 pounds

Are you customer service-oriented and sales savvy? Can you effectively prioritize and delegate multiple tasks? Are you interested in building a career in the heavy equipment industry? Can you work independently as well as with a team? If yes, you might just be perfect for this position!

 

ABOUT KOBELCO CONSTRUCTION MACHINERY

Since 1930, we've built our excavators to be leaders in the industry, adding innovation to our machines at every turn. We specialize in manufacturing excavators and cranes for distributors in the construction industry. We are dedicated to 100% customer satisfaction, always aiming to exceed expectations. Driven by passion, we pride ourselves on quality and service. This approach has resulted in continuous growth since our founding.

Today, we're continuing our commitment to quality and innovation. In order to deliver the best to our clients, we have to hire the best! We work hard to attract and retain the kind of people who we are proud to have representing us. In addition to competitive wages and benefits, we provide a great atmosphere to work in, continual technical training, and opportunities for advancement.

 

ARE YOU READY TO JOIN OUR HEAVY EQUIPMENT TEAM?

If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

 

Location: 77449