Maintenance Technician

Island Oaks Tiny Homes, RV & Camping Resort

Island Oaks Tiny Homes, RV & Camping Resort is a premier outdoor hospitality destination offering unique tiny home accommodations, RV sites, camping experiences, and resort-style amenities. We are committed to creating unforgettable guest experiences through exceptional service, beautiful facilities, and well-maintained accommodations.

We are seeking a skilled, dependable, and hospitality-focused Maintenance Technician to help maintain the overall appearance, functionality, safety, and guest readiness of our resort. This hands-on position plays a critical role in preserving the quality of our accommodations, infrastructure, amenities, and guest experience.

The ideal candidate is a self-starter with strong technical abilities, excellent problem-solving skills, and experience in general maintenance, facilities operations, property repairs, and outdoor hospitality environments.

Position Summary

The Maintenance Technician is responsible for performing routine, preventive, and emergency maintenance throughout the resort. This includes maintaining tiny homes, RV sites, campground facilities, utility systems, common areas, recreational amenities, landscaping support areas, and operational equipment.

This role works closely with the Maintenance & Facilities Manager to ensure all accommodations and facilities meet Island Oaks' Guest Ready and Rent Ready standards while supporting daily resort operations and long-term asset preservation.

Essential Duties & Responsibilities

Accommodation & Facility Maintenance

• Perform maintenance and repairs on tiny homes, guest accommodations, bathhouses, laundry facilities, clubhouses, office spaces, maintenance buildings, and other resort facilities.
• Troubleshoot and repair:
  • HVAC systems
  • Plumbing systems
  • Electrical systems
  • Appliances
  • Doors and windows
  • Fixtures and hardware
  • Flooring
  • Drywall
  • Painting and touch-up work
  • Carpentry repairs
• Conduct routine inspections of accommodations and buildings to identify maintenance concerns before they impact operations.
• Complete guest service requests and maintenance work orders accurately and efficiently.
• Ensure all accommodations remain in Guest Ready and Rent Ready condition.
• Support renovation, installation, and improvement projects throughout the resort.

RV Site & Campground Maintenance

• Maintain RV sites and campground facilities to ensure safety, cleanliness, and functionality.
• Inspect and service RV pedestal connections.
• Assist with maintenance of electrical, water, sewer, and utility hookups.
• Repair site furnishings, picnic areas, fire pits, fencing, signage, and campground infrastructure.
• Ensure campsites, pathways, and common areas remain clean and welcoming.

Resort Grounds & Amenity Maintenance

• Maintain and repair resort amenities including:
  • Pools and recreational areas
  • Clubhouse facilities
  • Dog parks
  • Playgrounds
  • Outdoor gathering areas
  • Walking paths
  • Parking areas
  • Roadways
  • Landscaping features
• Perform pressure washing, debris removal, and seasonal property maintenance.
• Assist with irrigation inspections and minor system repairs.
• Support landscaping and curb appeal initiatives.
• Ensure all guest-facing areas remain safe, clean, and visually appealing.

Preventive Maintenance

• Execute preventive maintenance schedules for accommodations, equipment, facilities, and infrastructure.
• Perform routine inspections on major building systems and report deficiencies.
• Identify potential repair needs and recommend corrective action.
• Maintain accurate records of inspections, repairs, and maintenance activities.
• Support asset preservation initiatives designed to extend equipment and facility life.

Utility Systems Support

• Assist in maintaining:
  • Water distribution systems
  • Sewer systems
  • Irrigation systems
  • Electrical systems
  • Exterior lighting
  • Propane systems
  • RV utility infrastructure
• Monitor utility performance and report issues promptly.
• Assist with troubleshooting utility interruptions and service-related concerns.

Equipment & Inventory Management

• Operate and maintain maintenance equipment and utility vehicles safely.
• Perform minor repairs and routine maintenance on:
  • Golf carts
  • Utility vehicles
  • Small engines
  • Power equipment
  • Maintenance tools
• Maintain cleanliness and organization of maintenance shops and storage areas.
• Assist in tracking inventory of tools, equipment, supplies, and replacement parts.
• Ensure tools and equipment are properly stored, secured, and maintained.

Safety & Compliance

• Follow OSHA regulations and all company safety policies.
• Identify and report hazardous conditions immediately.
• Participate in safety meetings, emergency preparedness training, and property drills.
• Use proper personal protective equipment (PPE).
• Practice safe operation of ladders, tools, vehicles, and maintenance equipment.
• Assist with storm preparation and recovery efforts.
• Support emergency response activities during weather events and operational emergencies.

Guest Service & Teamwork

• Maintain a warm, friendly, and professional demeanor at all times.
• Interact positively with guests, homeowners, residents, vendors, and team members.
• Respond promptly and courteously to guest concerns.
• Work collaboratively with:
  • Front Desk
  • Housekeeping
  • Operations
  • Activities
  • Food & Beverage (if applicable)
  • Management teams
• Support special events, peak occupancy periods, and operational projects.
• Represent Island Oaks with professionalism and a hospitality-first attitude.

Required Qualifications

Education

• High School Diploma or GED required.
• Technical or vocational training in maintenance, HVAC, electrical, plumbing, construction, or related trades preferred.

Experience

• Minimum 2 years of maintenance experience required.
• 3+ years preferred in:
  • RV Resorts
  • Campgrounds
  • Hospitality
  • Hotels
  • Vacation Rentals
  • Multifamily Communities
  • Property Management
  • Facilities Maintenance
  • Outdoor Recreation Facilities

Technical Knowledge

Working knowledge of:

• HVAC systems
• Plumbing systems
• Electrical systems
• Appliance repair
• General carpentry
• Painting and drywall repair
• Preventive maintenance programs
• Grounds maintenance practices
• General construction methods
• Hand and power tools
• Building systems and facility operations

Preferred Certifications

The following certifications are highly desirable:

• EPA Universal Certification
• Certified Pool Operator (CPO)
• OSHA 10 Certification
• HVAC Certification
• Electrical Certification
• Plumbing Certification
• CPR / First Aid Certification
• Forklift Certification
• Small Engine Repair Certification

Skills & Competencies

• Strong troubleshooting and diagnostic skills.
• Excellent time management and organizational skills.
• Ability to prioritize multiple projects and work orders.
• Strong attention to detail.
• Ability to work independently with minimal supervision.
• Ability to work collaboratively within a team environment.
• Strong communication and interpersonal skills.
• Customer-service mindset.
• Positive attitude and willingness to learn.
• Dependability and strong work ethic.
• Ability to adapt in a fast-paced hospitality environment.

Physical Requirements

• Ability to lift, carry, push, and pull up to 75 pounds.
• Ability to stand, walk, bend, kneel, climb ladders, and perform physical labor for extended periods.
• Ability to work indoors and outdoors in all weather conditions, including heat, humidity, rain, and cold temperatures.
• Ability to work around maintenance equipment, machinery, and utility systems safely.
• Comfortable working in confined spaces and elevated areas when necessary.
• Must possess a valid driver's license and maintain an acceptable driving record.
• Must be available to work weekends, holidays, flexible schedules, and emergency call-outs as business needs require.

Benefits

NDM Hospitality offers a comprehensive benefits package designed to support the health, wellness, and financial security of our team members, including:

• Competitive Pay
• Medical, Dental & Vision Insurance
• Life Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Paid Holidays
• Employee Referral Program
• Professional Development & Training Opportunities
• Employee Recognition Programs
• Career Growth Opportunities
• Resort Discounts and Team Member Perks

Ideal Candidate

The ideal Maintenance Technician is a hands-on problem solver who takes pride in keeping a resort operating at the highest level. They understand that every repair, inspection, and preventive maintenance task directly impacts guest satisfaction, safety, and the overall success of Island Oaks Tiny Homes, RV & Camping Resort. This individual is dependable, service-oriented, technically skilled, and committed to maintaining a first-class guest experience.