Inside Sales Supervisor

Who We Are:

At Avnet, relationships matter. We are a global, FORTUNE ® 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of a product’s lifecycle. Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share. We’re driven to help our customers around the world succeed and we do so by earning the trust of some of the biggest names in technology.

Working at Avnet means being a part of a global team. We work collaboratively and with integrity, doing business the right way. For more than a century, we have partnered together to help our customers, suppliers and teammates realize the transformative possibilities of technology. Experience what’s next at Avnet!

Job Summary:

Leads and executes strategies relating to growing sales, profitability and increasing market share while delivering productivity and effectiveness through utilization of business processes, customer segmentation strategies, tool utilization, customer account management and ongoing coaching.

Principal Responsibilities:

• Establishes and sustains a positive and effective business relationship with customers and suppliers in order to promote and execute business needs and activities.
• Manages and monitors incoming sales opportunities and ensures a follow up process is in place to close each opportunity.
• Prepares weekly sales forecasts based upon backlog and new shippable bookings.
• Identifies and provides support to activities and process improvements that will optimize productivity.
• Implements training programs intended to educate and train new and existing personnel on products and services, business processes, tools, the selling process, and any other corporate mandated training.
• Implements, audits, and reviews policies and procedures utilized by the organization including compiling data, developing reports and performing analysis to help balance the workload activity of each employee.
• Provides direction, manages or supervises a staff to direct a variety of work including: assessing/assigning work, training and making hiring recommendations and compensation decisions.
• Acts as a change agent by ensuring employees have a good understanding of changes, ensuring readiness, and providing solutions and conflict resolution including payment of outstanding accounts payable accounts.
• Compiles and analyzes operational statistics in order to assess organizational effectiveness and identifies process improvement opportunities.
• Recruits, develops, trains, coaches, engages, and retains a high performing team that effectively supports customer programs, service, and products.
• Conducts regular meetings with teams to ensure all employees are aligned with business strategies and aware of business changes.
• Other duties as assigned.

Job Level Specifications:

• Coordinates and supervises the daily activities of business or technical support teams comprised of individual contributors. Sets priorities for the team to ensure task completion. May coordinate work activities with other supervisors.
• Directs routine and repetitive operations of team.
• Assignments are largely established in accordance with schedules and deliverables. Decisions are guided by policies, procedures and business plans.
• Collaborates daily with direct reports and peers within similar functions primarily for the purpose of exchanging information.
• Decisions have a direct impact on team operations. Erroneous decisions or failure to achieve results may cause delays in schedules and require the allocation of additional time, people and/or financial resources.

Work Experience:

• Typically 4+ years relevant work experience

Education and Certification(s):

• Bachelor's degree or equivalent experience from which comparable knowledge and job skills can be obtained.

Distinguishing Characteristics:

• Ability to travel approximately 25% of the time to customer sites or attend training including some overnight travel.

#LI-AMER

What We Offer:

Our employees work hard to live our values and help us grow. Our total rewards strategy supports Avnet’s ability to attract, engage, develop, and reward our employees, while promoting a diverse and inclusive environment. We offer competitive compensation and benefit programs — from time away and flexible working arrangements to programs supporting employee well-being and opportunities to give back to your community.

• Generous Paid Time Off

• 401K and Pension Plan

• Paid Holidays

• Family Support (Paid Leave, Surrogacy, Adoption)

• Medical, Dental, Vision, and Life Insurance

• Long-term and Short-term Disability Insurance

• Health Savings Account / Flexible Spending Account

• Education Assistance

• Employee Development Resources

• Employee Wellness, Leadership Development and Mentorship Programs

Benefits listed above may vary depending on the nature of your employment with Avnet.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.

Avnet is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex (including pregnancy), age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other characteristic protected by law. This policy of non-discrimination also applies to religious dress and grooming practices. Avnet will accommodate employee religious dress standards and grooming practices that do not result in undue hardship for the Company.  If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center at (888) 994-7669.