Patient Transporter

Under supervision, to safely transport patients and necessary equipment to and from medical procedures, nursing units, or other services using a variety of transportation resources, including wheelchairs, carts, and beds.

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Santa Clara Valley Healthcare (SCVH) is the second largest public health care system in California and includes three acute care hospitals, 14 clinics and 60+ specialty and sub-specialty services. Our mission is to provide high-quality, accessible healthcare and excellent service to everyone in Santa Clara County.  

Santa Clara Valley Medical Center - SCVMC is a full-service tertiary acute care teaching hospital with 699 licensed beds providing a wide range of specialized services, including Rehabilitation, Burn, Trauma, and NICU. SCVMC was ranked by U.S. News and World Report as #6 Rehabilitation Hospital in the nation and #1 in the West and designated as a 2024 High Performing hospital for Maternity Care, Heart Failure, Stroke, Hip Fracture, and Pneumonia.

O'Connor Hospital - O'Connor Hospital (OCH) is a 358 licensed bed acute care facility offering a full range of inpatient and outpatient medical, surgical and specialty programs to residents of Santa Clara County. It was founded in 1889 as one of the first hospitals in the county. OCH has grown significantly over the past five years in both its inpatient volume and its Emergency Department visits. Along with these volume increases other ancillary and clinical departments like imaging, lab, pharmacy, and respiratory have seen growth as well.

St. Louise Regional Hospital - Since 1989, St. Louise Regional Hospital (SLRH) has been caring for the residents in Santa Clara and San Benito Counties, offering a wide range of inpatient and outpatient medical specialties. SLRH has 93 beds, is a Designated Primary Stroke Center, and is the only acute care hospital in the area. Located in Gilroy, SLRH maintains a CALSTAR 2 emergency helicopter base on the premises. 

Learn more about Santa Clara Valley Healthcare: https://www.scvh.org/home and follow us on: LinkedIn | www.linkedin.com/company/county-of-santa-clara/

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The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

• Transports patients and/or patient-related items to their destinations; 

   

• Lifts and transfers patients to and from wheelchairs, gurneys, or beds; 

   

• Completes all transport requests in accordance with established protocol; 

   

• Verifies correct patient identification by comparing information from notification of request to patient wristband; 

   

• Alerts nursing staff immediately to any signs of patient distress or equipment malfunction; 

   

• Consults with nursing personnel before lifting and transferring patients and obtains assistance when necessary; 

   

• Utilizes wheelchairs, gurneys, and other approved rolling stock to carry out the transport of patients; 

   

• Notifies the Patient Transport Coordinator when assignments are initiated, completed, delayed, or cancelled, or of any needs and/or concerns; 

   

• Collects and returns wheelchairs and gurneys to the proper holding areas; 

   

• Responds to emergency activities, such as code calls, disasters, etc., under departmental scope of service; 

   

• Notifies appropriate staff (e.g., nurse, clinician, technician, etc.) upon arrival and departure with patient; 

   

• Disinfects transport equipment before and after use; 

   

• Reports equipment in need of repairs; 

   

• Keeps accurate transport records, as required; 

   

• Participates in the orientation of other staff, as assigned; 

   

• May be assigned as a Disaster Service Worker, as required; 

   

• Performs related duties as required.

Sufficient education, training, and experience to demonstrate the possession and direct application of the following knowledge and abilities:

Training and Experience Note: The required knowledge and abilities are attained through training and experience equivalent to high school graduation. 

and

One (1) year of hospital transport work experience 

OR

Possession of an active Certified Nursing Assistant or Emergency Medical Technician certificate.

Knowledge of:

• Customer service principles and interpersonal skills; 

   

• Basic understanding of proper body mechanics; 

   

• Basic transportation equipment relating to patient care; 

   

• Basic communication skills; 

   

• Recordkeeping practices. 

Ability to:

• Adhere to standards, policies, and procedures of the hospital and follow safety guidelines for self, patient, visitors, and other employees, including Federal, State, TJC (The Joint Commission), OSHA, and CDC, and Universal Precautions and hazardous materials guidelines; 

   

• Learn infection control practices and perform the approved methods of cleaning and caring for equipment; 

   

• Learn proper body mechanics when lifting and transporting patients; 

   

• Understand and follow written and oral instructions; 

   

• Communicate effectively in English, both orally and in writing; 

   

• Utilize self-dispatching system, when required; 

   

• Maintain simple records; 

   

• Promote positive and effective customer relations with patients and their family members, visitors, and staff; 

   

• Understand and apply basic concepts of patient confidentiality, privacy, security, and the appropriate release of patient information; 

   

• Problem-solve and recognize problems requiring referral to others; 

   

• Establish and maintain effective working relationships with those contacted in the course of work. 

• Stand and walk for long periods of time and exercise a moderate amount of physical exertion, stamina, and manual dexterity in the handling of patients and equipment; 

   

• Assist, support, lift, and transfer patients and/or heavy objects in a safe manner.