Media Operations Specialist (APEX)

Responsibilities

Media Buying (Offline and Online) • The day-to-day media buying for the agency. • Deliver excellent master contract pricing through negotiation and relationships with media owners, wherever applicable. • Develop understanding of client business and ways of working from planning to getting approval and billing process. • Deliver added value opportunities across clients wherever possible. • Book all campaigns according to the brief (with confirmed media) and ensure financials are correct. • Monitor campaign delivery and reconcile any under deliveries. • Assist with auditing process across specific client base. • Follow through the closed job for invoicing process (incl. (proof of ads, supplier invoices, TV reporting, signed schedule) • Constantly monitor performance and delivery of ad server and vendor reporting, where applicable. • Monitor and report on clients’ expenditure update by campaign by media, if needed. • Keep track of clients’ media master contract fulfilments. • Prepare CI for all mediums and help Planners manage all material submission timelines. • Work closely with Planners to ensure all the media plans are as per Starscape template and make sure all elements are incorporated. • Checking campaign start dates on Starscape and ensuring Monitoring Status is updated on a timely basis.

 

Billing Admin • Manage the media billing processes which involve co-coordinating with media planning teams on billing instructions. • Processing billing instructions with finance/shared service teams. • Splitting insertions on finance system to match supplier invoices. • Resolving billing discrepancies with relevant stakeholders e.g. media vendors, media, finance and shared service teams. • Billing status monitoring and reporting. • Media plan actualization and reconciliation on monthly basis. Support Planners to update the media plans based on actualized amount. • Participate in finance WIP & Precision billing meetings to make sure Client's invoices get processed and meet billing timelines. • Maintain co-ownership of WIP report with finance team, ensure that jobs are progressively reconciled and closed.

Other billing requirements include: • Support requirements for onboarding of new suppliers. • Ensure 100% billing completion before end of following month of activity. • Close open jobs in a timely manner, ideally within 3 months after campaign activity ends. • Resolve/respond to client billing queries.

Qualifications

Qualifications • 1-2 years' experience in media agency handling media trafficking or buying. • Familiar with and have worked with the major publishers. • Proficiency in offline buying. Preferably has experience with online buying (both selfserved and managed service) and digital ad operations. • Strong in numbers and intermediate skills in Microsoft Excel (such as pivot table and v-lookup) • Analytical and meticulous with an excellent eye for details. • A team player with an action-oriented mind-set, who is able to work with minimal supervision. • Eager to learn and to be an expert on billing tools and systems. • Excellent written and verbal communication skill. • Proactive and ability to prioritize tasks, work well under pressure.

Additional Information

Our employee benefits package comprises the following:

• 👉 Generous leave entitlements, including birthday leave, rest day and family care leave.
• 👉 Office closure for World Mental Health Day 10th October.
• 👉 Additional Company closure for all 4 major festive Celebrations
• 👉 Cashless comprehensive medical coverage, including access to a panel clinic, dental and optical care.
• 👉 Life and personal accident insurance and group hospitalization and surgery.
• 👉 A hybrid working schedule and with Friday disconnects.
• 👉 Rest Relax & Recharge - office closure last week of December every year.
• 👉 Phone Allowance