Human Resources Operations Lead Analyst Payroll

"The Payroll Analyst is responsible for accurate, timely, and compliant payroll execution for employees at the Cigna Philippines site. This role owns payroll calculations and statutory compliance activities while partnering closely with HR Operations and the local payroll vendor to ensure employees are paid correctly and in accordance with Philippine labor and statutory requirements.
The Payroll Analyst serves as a key operational owner for payroll accuracy, validations, and issue resolution in a high-volume, fast-paced environment, including support for rapid hiring, frequent data changes, and complex pay elements common to call center operations."Human Resources Operations Lead Analyst Payroll

Education:

• Bachelor’s degree in Accounting, Finance, Business Administration, Human Resources, or related field preferred

Mandatory Skills:

• Strong attention to detail and numerical accuracy

• Solid understanding of payroll calculations, deductions, and statutory compliance

• Ability to manage multiple deadlines and priorities under time pressure

• Analytical mindset with strong reconciliation and problem-solving skills

• Effective written and verbal communication skills

• Ability to work collaboratively with HR Operations and external vendors

• Customer-focused approach when resolving payroll issues

Roles & Responsibilities:

Payroll Execution & Accuracy

• Execute regular payroll runs in partnership with the local payroll vendor

• Own payroll calculations, validations, and reconciliations to ensure accurate pay outcomes

• Review and resolve payroll variances, errors, retro pay, and adjustments

• Validate payroll inputs related to hires, terminations, pay changes, allowances, and differentials

Statutory Compliance & Reporting

• Prepare, validate, and reconcile statutory contributions and reporting requirements, including:

• SSS

• PhilHealth

• Pag-IBIG

• Ensure payroll processes remain compliant with Philippine labor laws and regulatory requirements

• Support audits, inquiries, and documentation requests related to payroll and statutory filings

HRIS & Data Partnership

• Maintain and validate payroll-related transactions in Workday, including hires, terminations, and compensation changes

• Partner with HR Coordinators to ensure upstream data accuracy before payroll processing

• Monitor data integrity and escalate risks or discrepancies proactively
   

Employee Payroll Support

• Support employee payroll-related inquiries escalated from HR Operations or Employee Helpdesk

• Provide clarity on payroll calculations, deductions, adjustments, and timing

• Partner with HR Ops on final pay coordination for separating employees

Operational Support in a High-Volume Environment

• Support payroll activities for large hiring classes and frequent employee movement

• Manage tight payroll timelines while maintaining accuracy and compliance

• Partner with Finance, HR, and vendors to ensure seamless end-to-end payroll delivery

Quezon City, Bridgetowne GBF Center 1Philippines