(USA) Senior Manager, Operations

Position Summary...

What you'll do...

Role summary:
The Senior Manager, Operations leads the execution of complex projects and programs by managing timelines, budgets, and performance standards to ensure successful implementations. This role provides data-driven insights and strategic recommendations to enhance business efficiency and operational effectiveness. Collaborating cross-functionally, the position drives innovation, process improvements, and customer-focused solutions while overseeing team development and fostering a high-performance environment. The role demands strong leadership, analytical expertise, and the ability to influence stakeholders to meet business objectives and deliver measurable results aligned with company values and operational goals.
About the team:
The Omni Customer Experiences team enhances how customers engage with Walmart by creating seamless, connected experiences across digital and physical retail channels. Leading the Store Journeys experience, the team collaborates with product, engineering, design, analytics, operations, and merchandising partners. They leverage customer insights and business data to prioritize opportunities and develop scalable solutions. Combining entrepreneurial ownership with enterprise-scale influence, the team shapes strategic roadmaps, addresses key customer challenges, and unites stakeholders to deliver meaningful experiences and strong business outcomes.
What you'll do:

• Direct and manage project work streams, ensuring timely execution and successful implementation of initiatives.
• Analyze data and business trends to provide actionable insights and support strategic decision-making.
• Collaborate with cross-functional teams to develop and improve operational processes and tools.
• Oversee resource management, approve expenditures, and identify cost-saving opportunities.
• Build and maintain strong relationships with key stakeholders to drive alignment and operational efficiency.
• Monitor performance metrics, adjust plans as needed, and implement contingency strategies to meet business goals.

What you'll bring:

• Proven expertise in operations and project management with a track record of leading complex initiatives to successful completion.
• Strong analytical skills to interpret data, identify trends, and develop actionable business recommendations.
• Experience managing cross-functional teams and fostering collaboration to achieve strategic objectives.
• Ability to develop innovative solutions that improve business efficiency and reduce costs.
• Demonstrated leadership in mentoring, coaching, and developing team members to enhance performance.
• Skilled in budget management, resource allocation, and driving operational excellence aligned with company goals.
• Commitment to ethical standards, integrity, and supporting organizational values.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 3 years’ experience in operations, project management, or related area OR 5 years’ experience in operations, project management, or related area. 1 year’s supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leadership of cross-functional task forces or projects

Masters, Masters: Operations Management

Project Management - Project Management Professional - Certification

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.