- Location
- Charlotte, NC
- Workplace
- Onsite
- Department
- Engineering
- Education
- High School
- Source
- Paylocity
Description
Description
The FuelCloud Technician is responsible for the installation and configuration of the Fuel Cloud management system for Great Lakes’ customers, utilizing a well-developed, structured and comprehensive internal training program to ensure organizational standards and technical requirements are followed.
Job Responsibilities:
- Perform on-site installation, repair and maintenance of the Fuel Cloud fuel management system.
- Identify technical issues, calibrate equipment, and implement appropriate solutions to ensure proper equipment function and operation.
- Provide support, training and guidance to clients on the proper use and maintenance of equipment.
- Keep accurate documentation of equipment installations, repairs, and service calls.
- Manage, track and stock inventory of replacement parts and equipment for onsite services
- Maintain clean and organized work environment both at onsite installations and company locations.
- Safely operate and maintain clean and organized company service vehicle.
- Perform other duties as assigned.
Requirements
Skills:
- Working knowledge of electrical systems and low- and high-voltage wiring.
- Ability to read and interpret technical manuals, schematics, and diagrams.
- Strong troubleshooting, diagnostic, and problem-solving skills.
- Effective communication and customer service skills.
- Coachable with a willingness to learn and follow guidance.
- Ability to work independently and manage time efficiently.
- Strong attention to detail and work ethic.
- Experience with electronic systems and field service software.
- Able to travel several hours to service locations as needed.
- Comfortable working around hazardous materials while following safety procedures.
- Ability to adapt to changing priorities.
Qualifications:
- High school diploma or equivalent
- Minimum of two (2) years of electric work experience /or
- Technical certification or relevant vocational training considered
- Familiarity with industry safety standards
- Valid driver's license
- Pass background check
Travel Required: Up to 50%
Skills
Customer Service