- Location
- İstanbul, Turkey
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Customer Success
- Seniority
- Manager
- Source
- Lever
Description
At Midas, we are working on real-life engineering challenges to transform the world of finance.
We’ve transformed investing in Turkey by delivering a seamless experience for everyday investors. Today, 4 million users invest with Midas. Backed by an $80M Series B, the largest fintech investment ever in Turkey, we are scaling faster than ever.
As a Customer Intelligence Manager, you’ll optimize end-to-end user journeys, ensuring consistent and high-quality experiences across all touchpoints. You’ll turn user feedback into actionable insights, drive improvement initiatives, and work closely with cross-functional teams to align products and services with user expectations.
