Service & Quality Support

About the role:

Join Sandvik Rock Processing as Service & Quality Support and play a key role in delivering aftermarket maintenance, inspections, and technical support for our fixed plant and mineral processing equipment across customer mine sites and Sandvik facilities throughout Australia. Working within a highly skilled service team, you'll troubleshoot technical issues, perform preventative and breakdown maintenance, and ensure all work is completed safely, efficiently, and to the highest quality standards. This is an excellent opportunity for a trade-qualified technician with strong fixed plant experience who enjoys travel, problem-solving, and building strong customer relationships in a dynamic mining environment.

A little about you:

While we offer training and development, we are looking for someone with the following skills to ensure you are set up for success:

• Be able to qualify for mine site inductions, be computer literate, work on weekends and mobilise at short notice.

• Previous experience in servicing mineral processing equipment, in particular vibration equipment, within mining industry.

• Semi-skilled personnel need to have fixed plant experience.

• Basic technical knowledge of mine processing and / or related fixed plant equipment preferred.

• Strong understanding of safety requirements and commitment to working at the highest standards.

• Excellent stakeholder management skills and ability to forge deep customer relationships.

• Must have solid technical knowledge of process or related equipment.

• Problem solving abilities.

• Tradesperson must have current relevant trade qualification.

• Must possess excellent customer relationship skills.

• Screen media and installation knowledge desirable.

• Excellent time management skills.

• Must possess a current Australian driver’s license.

• Must hold a current National Police Clearance or be willing to obtain one.

• Must have or have a willingness to obtain relevant tickets to be inducted to site including but not limited to working at heights, confined space access, dogging, overhead crane operation and forklift certificates.

• Knowledge and experience to comply with isolation procedures & processes

• Relevant trade/ site qualification desirable.

• Desirable tickets to have:

  • Confined space entry

  • Working at heights

  • Gas testing

  • First fire attack

  • Personal isolation

  • RTIO Essentials/ lock holder

Why You’ll Love It Here:

• Supportive and Inclusive Culture: Join a team that values collaboration, respect, and diversity.

• Career Development: We invest in your professional growth and create opportunities to advance your career.

• Work-life Balance:  We understand the importance of flexibility.

• Health and Wellbeing: Access to health and wellness programs, including mental health support.

• Leadership Support: Learn and connect with experienced professionals who are invested in your success.

• Family-Friendly Policies: We offer paid parental leave, and other initiatives to support working parents.

• Employee Benefit programs: including discounts program, salary sacrifice options and length of service recognition.

Our commitment to diversity, equity, and inclusion: A place where we are all welcome:

At Sandvik, we recognise that we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer, and we encourage applications from women and Aboriginal and Torres Strait Islander people.

Sandvik Rock Processing Australia is proud to be a WORK180 Endorsed Employer. We are committed to fostering an inclusive and supportive workplace, and you can explore our policies and employee benefits on the WORK180 website: Sandvik Rock Processing Australia.

The recruitment process:

As we aim for a fair recruitment process, we utilize assessment tools to safeguard objectivity. When you apply for this job, you will therefore receive an invitation via email from Alva Labs to a personality and logic ability test. Feedback comes immediately after the test has been completed and the selection process begins afterwards.

Our hiring managers are trained in anti-bias practices, and we use structured interviews to ensure every candidate is assessed consistently.

We aim to be transparent and alleviate the stress of recruitment. If you have any concerns, please know that we are here to support you throughout the application process. We wish you the best of luck with your application.

About Sandvik Rock Processing Solutions:

We are a leading provider of eco-efficient rock processing solutions. Leveraging more than 160 years of engineering excellence, we help our customers optimise their comminution and material handling operations for maximum performance, safety, and efficiency.

We apply our profound industry expertise in crushing, screening, feeding, loading and wear protection, to bring an unrivalled equipment line-up to the market. This unique offering is underpinned by our expert process knowledge, full range of digital tools, high-quality OEM spare parts, consumables, and life-cycle services.

Employing around 3000 professionals worldwide, Sandvik Rock Processing Solutions is a business area of the global, high-tech engineering group Sandvik. In 2024, the group had approximately 41,000 employees, sales in more than 150 countries and revenues of about SEK 123 billion.

Further information

As part of our commitment to safety, we may require national police check and other applicable security, medical, and character requirements for this position.

For more information, please visit https://www.home.sandvik/

How to Apply:

Sounds like the right role for you? Please apply today with your current resume or curriculum vitae.

Contact Information:

For further information about this position, please contact [email protected]