- Location
- USA - Ohio - Dayton, United States of America
- Type
- Full-time
- Department
- Customer Service
- Seniority
- Entry
- Source
- Workday
Description
The Customer Service Associate – Supports global customers by managing moderately complex orders, inquiries, and service issues within a manufacturing environment. This role works closely with internal teams across multiple regions—including manufacturing, supply chain, logistics, quality, and sales—to ensure accurate order fulfillment and high customer satisfaction. The Level 2 Associate operates with greater independence than entry-level roles and serves as a reliable resource for problem resolution and process adherence across global operations.