- Location
- United Kingdom - Richmond-Church Rd
- Type
- Full-time
- Department
- IT
- Source
- Workday
Description
Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.
Senior Product & Technology Consultant
We are seeking a Senior Product & Technology Consultant to join our global Product & Technology Consulting team, where innovation knows no borders. This team helps travel agencies, hospitality organizations, technology partners and customer teams design, adopt and optimize Sabre solutions. It connects complex systems, APIs and connectivity architectures to create seamless integrations and deliver measurable business value for our partners. With an inclusive culture and flexible work environment, we work together with boldness, curiosity and commitment so we can all win together.
As a Senior Product & Technology Consultant, you will deliver technical consultancy, solution architecture and production support for high-impact customer integrations across EMEA. A particular focus is placed on hospitality connectivity, LGX solutions, API-first architectures and complex multi-platform integration scenarios. You will bridge technical and commercial goals, guide development teams through API onboarding and optimize complex hospitality connectivity workflows. This role requires technical depth, analytical problem-solving and the confidence to influence stakeholders without direct authority.
What you'll do
- Guide customer engineering teams through API onboarding, testing, implementation and production launch across REST, SOAP and OAuth architectures.
- Design practical solution architectures and workflow mappings that integrate Sabre APIs, hospitality connectivity solutions and multi-platform environments.
- Lead or support customer onboarding and adoption of LGX solutions and hotel APIs, helping bridge technical and functional knowledge gaps across customer and internal teams.
- Act as a subject-matter resource for hospitality connectivity, including PMS, OTA, GDS, channel manager, aggregator and payment-related integration concepts.
- Partner with Sales and Account Management to deliver technical discovery, architecture reviews, scoping workshops and customer present-backs.
- Troubleshoot complex implementation issues by analyzing payloads, service logs and system behaviors to accelerate root-cause resolution.
- Assess connectivity performance, investigate data or workflow issues and recommend architecture or process improvements that enhance reliability and customer value.
- Use generative AI and automated log analysis tools to streamline API debugging, speed up issue diagnosis and build repeatable team playbooks.
- Coach Product & Technology Consulting colleagues and deliver technical enablement sessions to improve team capabilities and customer self-sufficiency.
- Act as an internal multiplier by sharing expertise across hospitality, API, connectivity and integration engagements.
What you'll bring
Required qualifications
- Significant experience in travel technology, hospitality technology, software integration or a comparable customer-facing technical consulting environment.
- Proven experience supporting external customer or partner development teams through API onboarding, implementation, testing, go-live and production support.
- Strong technical expertise with REST, SOAP, OAuth, XML, JSON, API debugging, log analysis, web services and integration architecture.
- Demonstrated ability to translate complex technical concepts into business value and communicate effectively with both technical and non-technical stakeholders.
- Fluent written and spoken English skills.
- Willingness to travel up to 50% based on customer needs across EMEA time zones.
Preferred qualifications
- Deep knowledge of hotel and hospitality connectivity, including PMS, OTA, GDS, channel manager, hotel aggregator or payment gateway integrations.
- Experience with LGX or comparable hospitality connectivity and content distribution solutions.
- Experience managing complex multi-platform integration programs, including LGX-related workflows or equivalent orchestration environments.
- Background in software development, technical product coordination, solution architecture, pre-sales engineering or connectivity performance management.
- Knowledge of one or more GDS platforms and end-to-end agency workflows.
- Practical experience using generative AI, automation or analytics tools to improve troubleshooting speed, workflow quality and team productivity.
- Agile delivery experience; Scrum Master certification or equivalent is advantageous.
- A degree in Computer Science, Software Engineering or a related discipline is advantageous.
- Professional fluency in an additional EMEA language.
Benefits that support you
We know support looks different for everyone. That is why Sabre offers benefits beyond medical and financial coverage, with programs designed to support your well-being, growth and life outside work:
- Competitive pay and performance-based bonuses
- Flexible work options
- Comprehensive healthcare coverage
- Generous PTO and holidays
- Strong retirement planning support
- Family-friendly benefits
- Professional development opportunities
We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.
