Operations Coordinator

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Business Planner

Position Overview

The Business Planner provides critical administrative and operational support for facility operations, compliance, and service delivery. This role serves as a key liaison between clients, vendors, and internal teams, managing CMMS administration, work order coordination, vendor management, inventory control, and compliance documentation in a fast-paced, growing facility environment.

Employment Type: Part-Time
Salary Range: $60,000 - $70,000 (prorated based on hours)
Schedule: This position supports both 1st and 2nd shift operations.

Key Responsibilities

CMMS Administration & Work Order Management

• Create, manage, and track work orders in CMMS for maintenance and service requests
• Coordinate resources, provide completion timelines, and follow up with end users
• Administer Preventive Maintenance (PM) and Corrective Maintenance (CM) activities
• Enter new equipment data and associated PM schedules into CMMS
• Ensure all work orders include required supporting documentation for audit readiness
• Maintain compliance with General Motors and IATF requirements
• Organize and maintain warranties, contracts, and drawings

Compliance & Safety Documentation

• Manage Pre-Task Plan (PTP) documentation and uploads to ensure compliance with GM safety standards
• Coordinate and document Safety Observation Tours (SOTs), including creation of corrective action work orders
• Complete six JLL SOTs monthly with housekeeping team and vendor partners
• Monitor good catches and perform Corrective Action (CA) Audits
• Maintain organized filing systems for safety, environmental, and operational documentation

Vendor & Procurement Management

• Coordinate work requests, obtain vendor proposals, and schedule site walks
• Gather and organize documentation for client review and approval
• Process Purchase Orders (POs), GRNV transactions, and BTAP exceptions
• Resolve discrepancies with vendors and accounts payable to ensure timely payments

Inventory & Supply Management

• Monitor and maintain inventory levels for cleaning consumables, coffee supplies, and maintenance materials
• Track usage trends, forecast needs, and proactively reorder supplies
• Coordinate with suppliers to prevent stock shortages and operational disruptions

Event Support & Additional Duties

• Plan, coordinate, and execute site events including setup and breakdown
• Maintain site contact lists, asset lists, and support monthly newsletter creation
• Support paperless initiative implementation
• Provide additional administrative support to Facility Manager as needed

Required Qualifications

Education & Experience

• High school diploma or equivalent required; Associate's degree preferred
• 2+ years of experience in administrative support or facility operations
• Experience with Computerized Maintenance Management Systems (CMMS)

Technical Skills

• Proficiency in CMMS platforms
• Advanced Microsoft Office Suite skills (Excel, Word, Outlook)
• Strong data entry and database management capabilities
• Experience with purchase order and procurement processes

Core Competencies

• Exceptional organizational skills with keen attention to detail
• Strong communication and customer service skills
• Ability to manage multiple priorities and deadlines
• Problem-solving abilities and strong follow-through
• Ability to work independently and collaboratively

Preferred Qualifications

• Experience in automotive manufacturing or General Motors facility environment
• Knowledge of IATF compliance standards
• Familiarity with safety observation programs

Working Conditions

• Part-time position supporting both 1st and 2nd shift operations
• Office environment with occasional site walks and event support activities
• Fast-paced, dynamic work environment

JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site –Charlotte, NC, Concord, NC

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.