Assistant Facilities Manager

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

About JLL –

We’re JLL. We’re a professional services and investment management firm specializing in real estate. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions.

If you’re looking to step up your career, JLL is the perfect professional home. With us, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections and be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL!

About the role:

The purpose of this position is to provide assistance to the Facilities Management team in completion of multiple functions of building operations and maintenance for the campus.

The prime goal is to provide a safe, positive working environment in the campus,  appropriate to organisational needs, and support services to the client.. 

This position works closely with the Facilities Manager.

What this job involves:

Site Operations 

• Support the development and communication of Policies and Procedure as relevant to Facilities Management. 
• Participate in various committee meetings as required.
•  Provide relevant and compliant advice to facilities stakeholders.
•  Manage building projects for the current facility and for the new facility as required.
•  Support the Site Service Manager in the operational requirements.
• Obtain vendor quotes and coordinate contractors for the site services and projects.
• Work closely with Lab Managers and other related staff to support a fully functional facility.
• Assist with the coordination of office space for new staff.
• Ensure the smooth operation of all building/service functions.
•  Assist with solving building/service related problems
•  Liaise with maintenance contractors, to maintain all functions of the
• building/service  including: Mailroom, Plants, Transportation, Event, Massage, gFit, Mechanical, Electrical, Fire Protection, Security, Lift, Waste streams, Cleaning, Equipment, Office Equipment and etc.
•  Assist with the management of facility projects – repairs, maintenance, minor and major works.
• Ad Hoc responsibilities assigned by the Facilities Manager
• Prepare logs, documents and reports as required for the site and take action as required.
• Be a team player and work with other members of the team to meet all team goals and deliver performance excellence
• Observe and report all incidents or suspicious activity to the Client FM Manager or Client Security as appropriate for the circumstances and/ or as required by the site.

Risk Management

• Assist in the management of all emergency response situations, including the use of Monitor Fire Panel, EWIS (Early warning information system) and other systems.
•  Coordinate all fire protection programs, including drills and debriefs.
•  Monitor and utilise the Building Security System.
•  Advise staff on building security and processes.
•  Monitor and maintain the BMS (Building Monitoring System).
•  Support the after hours building emergency response team (BERT).

Customer Services / Client Relations

• Build and establish relationships with stakeholders across all levels.
• Display tact and diplomacy in working and communicating with others/users. 
• Be involved in the implementation of all internal & external communication strategies and events management in collaboration with client’s leadership to drive a purposeful fusion of life and work based on authentic human experiences.
• Evaluate service response time and analyze users’ service request trends and suggestions
• Ensure feedback from user sessions is recorded and actioned to the satisfaction of the end user. 
• Lead by example and groom the team in achieving maximum client satisfaction level.
   

Sound like you? To apply you will have:

Experience 

• Flexibility with the work hours.

• Above 5 years of relevant work experience in commercial offices or residential properties

• Diploma from an accredited institute

Task Skills 

• Ability to learn and adapt to new complex tasks.

• Participate in an on call roster to respond to specialised facilities and unforeseen events.

• Demonstrated knowledge of building and facilities management  systems

• Demonstrated customer service skills, excellent written and verbal communication skills both in Madarin & English

• Organisational and time management skills in an administrative setting and ability to liaise with different staff across a range of services

• Ability to use relevant policy and procedure information to solve problems and provide high quality, timely, evidence-based advice

•  Proven ability to work as a member of a team as well as independently

• Excellent attention to detail and ability to work accurately under time pressure

• Interpersonal skills with a strong user focus.

• Be able to maintain good relationships with a wide range of suppliers, employees, managers, contractors, executives and other stakeholders.

Personal Skills 

• Ability to meet tight schedules and deliver high quality of work 

• Ability to manage multiple operational matters on a daily basis

• Strong interpersonal skills with a service mindset (user oriented)

 What you can expect from us

We’re an entrepreneurial, inclusive culture. We succeed together - across the desk and around the globe. We believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits and pay. We’ll offer you a competitive salary and benefits package.

With us, you’ll develop your strengths and enjoy a career full of varied experiences. We can’t wait to see where your ambitions take you at JLL.

Apply today!

Location:

On-site –New Taipei, Taiwan, China

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.