Payroll & Benefits Coordinator

Purpose of the Role:

The Payroll & Benefits Coordinator supports the accurate, timely and confidential administration of payroll, benefits and employee records across Nicola Wealth. The role coordinates employee onboarding and benefit enrolment, responds to employee inquiries, prepares and validates payroll inputs, completes reconciliations and statutory reporting, and maintains accurate data across Dayforce, Workday and benefit-provider systems. Working closely with Payroll, People & Culture and Finance partners, the Coordinator helps deliver a reliable employee experience while supporting compliance, data integrity and continuous improvement.

Core Responsibilities:

• Coordinate payroll and benefits onboarding for new hires, including required forms, system access, benefit enrolment and employee guidance on Dayforce, Workday, Sun Life and other relevant platforms. 
• Provide responsive, accurate and confidential support to employees on pay, deductions, leave balances, benefits and related payroll or policy questions, escalating complex matters appropriately. 
• Maintain complete and accurate employee and associate payroll, benefits and personnel records, ensuring changes are supported, entered promptly and reflected consistently across systems. 
• Support payroll preparation and processing by reviewing timesheets, schedules, employment agreements, compensation changes, bonus payments, leave balances and other payroll inputs for completeness and accuracy. 
• Complete monthly benefit and retirement savings plan reconciliations, investigate discrepancies and coordinate corrections with internal partners and external providers. 
• Prepare recurring and ad hoc payroll and benefits reports for internal and external stakeholders, protecting confidential information and validating data before distribution. 
• Support monthly, quarterly and annual remittances and filings, including WorkSafeBC, Employer Health Tax and other statutory requirements, as assigned. 
• Monitor relevant federal and provincial payroll, benefits and employment legislation and support updates to processes, documentation and system practices. 
• Identify opportunities to improve payroll and benefits workflows, controls, documentation and employee self-service resources. 

Required Skills & Qualifications:

• A minimum of 3 years of related payroll and benefits administration experience. 
• At least 1 year of bookkeeping, accounting or payroll reconciliation experience is preferred. 
• Payroll Compliance Professional (PCP) designation, or active progress toward completion, is preferred. 
• Working knowledge of Canadian payroll legislation and practices, including income tax, employment standards, Employment Insurance, Canada Pension Plan and workers’ compensation requirements. 
• Experience supporting benefit and retirement savings plan administration and reconciliations. 
• Experience with Dayforce and Workday is an asset. 
• Proficiency with Microsoft Excel and other Microsoft 365 applications. 
• Strong numerical aptitude, attention to detail and ability to identify and resolve discrepancies. 
• Effective written and verbal communication skills, with the ability to explain payroll and benefits information clearly. 
• Ability to work independently, collaborate across teams and manage competing deadlines in a fast-paced environment. 
• High degree of discretion when handling confidential and sensitive employee information. 

Compensation & Benefits Package:

This position comes with a competitive base salary hiring range of $55,000-$65,000K dependent on experience, skills, qualifications and internal equity. 

At Nicola Wealth, our people grow our business, delight our clients, and live our values every day. Our comprehensive compensation and benefits package reflects our appreciation for this commitment. Whether it’s participating in our profit sharing and benefit programs on day one, or the opportunity to participate in our share ownership program, our people are able to go beyond a conventional salary and bonus structure. To learn more about our complete package, visit: www.nicolawealth.com/total-rewards.

This role is a current vacancy within Nicola Wealth.