Operation Manager

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Location: Pelabuhan Tanjung Pelepas, Gelang Patah, Johor.

Role Overview

We are seeking an experienced and results-driven Warehouse Manager to lead and oversee end-to-end warehouse and logistics operations. This role is responsible for ensuring operational efficiency, cost control, service quality, and continuous improvement across all logistics activities.

Job Responsibilities

• Oversee daily warehouse operations including inbound, outbound, and storage activities

• Ensure accurate inventory management, stock control, and regular stock reconciliation

• Supervise warehouse staff, maintain discipline, and ensure productivity targets are met

• Coordinate receiving, picking, packing, and shipping processes to meet delivery timelines

• Optimize warehouse layout, space utilization, and workflow efficiency

• Implement and enforce safety, security, and operational procedures

• Monitor operational performance and ensure compliance with SOPs and company standards

• Identify areas for process improvement and drive continuous improvement initiatives

• Collaborate with logistics, procurement, and supply chain teams for smooth operations

Requirements

• Minimum 5–8 years of warehouse operations experience, with supervisory responsibilities

• Strong knowledge of warehouse processes, inventory control, and logistics operations

• Proven leadership and team management skills

• Good understanding of safety standards and regulatory compliance

• Strong organizational, problem-solving, and decision-making abilities

• Ability to work in a fast-paced environment and manage multiple priorities

• Familiarity with warehouse management systems (WMS) is an added advantage

What moves you?
 

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities. 

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in Malaysia and be prepared to undertake pre-employment checks including a criminal history check and medical.