Manager, Product Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Management

Overview:

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html ) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.


Manager, Product Management – Mastercard Payment Gateway Services (MPGS)

The MPGS product management team is part of a global product function at the centre of payments innovation delivering leading customer experiences through our connected gateway. As part of this remit the team is responsible for defining the strategy, and executing the delivery of, market-leading payment gateway products & value-added services to our acquirers and merchants on a global basis.
Overview

The Product Manager, will support the Product Management team in evolving a portfolio of Gateway Products across our global value chain. He/She will work closely with our Global Product Directors and regional leads to determine market needs and roll out suitable products and solutions.

The position will be responsible for the ongoing management and enhancement of our Gateway product specifically as it relates to our evolving integrations with Acquiring banks.

Product Managers in Mastercard Gateway Payment Services

• Translate a deep understanding of our customers into products and solutions that drive significant customer value
• Balance the long-term direction of a product with today’s needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products
• Act as connectors to ensure the commercial success of our products by working with Sales and Marketing while ensuring technical success through close partnership with Technology teams
• Drive globally-relevant solutions by understanding regional needs and trade-offs, and build scalable products that serve an array of customer segments
• Set product direction with coordination, not isolation—taking into account how our products all work together to serve customer needs

Role
• Guide group of Product Owners and Engineers through the product development lifecycle
• Prioritize development efforts as they align against product strategy
• Ensure consistent alignment between business priorities and development objectives
• Oversee timely and high-quality execution of creation of technical requirements
• Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals

All About You
• Agile product management experience in payment products or related discipline
• Experience in managing solutions designed for payments or a related financial services sectors preferred.
• Analytical, solutions-oriented skillset with the ability to drive thought leadership.
• Keen understanding of competitive offerings and industry trends in the self-service analytics space, and the ability to translate that understanding into meaningful actions and enhancements
• Proven track record collaborating in cross-functional teams to deliver outstanding products and features
• Excellent written and verbal communication skills
• Highly organized and able to deal with multiple and competing priorities
• Knowledge and skills using product management tools, (e.g. market and product plans, project timelines, business case development)
• Bachelor’s degree in business or relevant experience
• Technical background (e.g. Computer Science or related field) a plus
• Advanced degree is helpful

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.