Warehouse Manager

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At FDI, our small team atmosphere creates a great environment for our employees. Our team members are the key to our success by providing outstanding customer service.

Florist Distributing, Inc.

Job Title: Warehouse Manager

Department: Warehouse

FLSA: Non-Exempt

General Function

This position utilizes good customer service, organizational, and time-management skills in scheduling and receiving of incoming product and in shipping outgoing orders to customers. Scheduling for this position is Monday through Friday 7 a.m. to 4 p.m., alternating Saturdays, and occasional weekends based on the fluctuation of business and holidays.

Reporting Relations

Accountable and Reports to: General Manager

Positions that Report to you: None

Primary Duties and Responsibilities:

• Schedule deliveries for receiving appointments and prepare receiving documents.
• Unload product from inbound carriers.
• Responsible for keeping loading dock and warehouse clean and organized.
• Responsible for stocking incoming product with assistance from warehouse staff.
• Maintain inventory accuracy, rotating/restocking inventory to bin location, and conducting inventory counts.
• Assist customers with questions on orders.
• Supervise warehouse staff and overall productivity.
• Maintain a positive attitude and create an environment that nurtures positive employee morale, friendliness and fun.
• Provide prompt, efficient and friendly customer service by exhibiting caring, concern, and patience in during all customer interaction.
• Smile and greet customers in a friendly manner.
• Perform end of day, end of week, and end of month reporting.
• Represent the company in a positive manner.
• This position is constantly changing and evolving to new areas.
• Performs miscellaneous other duties as necessary.
• Perform duties in a timely manner and report to work when scheduled, on time, and work expected number of hours.

Secondary Duties and Responsibilities:

• Understand proper packaging techniques for all items-perishable and non-perishable.
• Sort packages by route, customer, or commodity.
• Pick, pack, ship, and bill orders to customers in an efficient, cost-effective, and timely manner.
• Enter information about packages into a manifest and labeling program.

Knowledge, Skills, Abilities and Worker Characteristics:

• Must be customer service driven and able to communicate clearly and effectively.
• Must have basic working knowledge of computer use, to include Microsoft Word, Microsoft Excel, Microsoft Outlook e-mail and calendars. Able to operate menu driven computer programs with mouse, 10 key keypad, and alpha numeric keyboard.
• Ability to read and obey MSDS information on products.
• Able to add, subtract, multiply and divide whole numbers.
• Must have the ability to carry out detailed written and verbal instructions.
• Must be able to file, post, sort, and organize materials, paperwork and software used.

Education and Experience:

High School or equivalent; and six months or less of similar or related experience.

Physical Requirements:

• Must be able to perform moderate physical work; exerting 10-40 pounds frequently, 50-100 pounds of force occasionally to move objects.
• Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
• Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, talking, climbing, standing, walking, pushing, pulling, lifting, hearing, and repetitive motions.
• Must be able to perform work duties in a refrigerated environment.

Working Conditions:

The duties of this position are performed in a warehouse setting. There is exposure to noise and continual temperature changes.

Equipment Used To Perform Job:

Acumatica and Savant, PC with Excel and warehouse and shipping system, scanner, labeler, box cutter, ladder, cart, pallet jack, box strapper, and packaging equipment.

Contacts:

Has daily contact with employees, management, and customers.

Are you ready to brighten your life with flowers? Apply today.