Global Strategic Account Manager, Data Centre Solutions

Who we are:

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What you will do:

Global Strategic Account Manager (GSAM) - Global Data Center Solutions | APAC / Global Scope

Are you a strategic, commercially driven sales leader who thrives in complex global environments? Do you know how to influence executive stakeholders, unlock growth, and win large-scale deals across global accounts?

We’re looking for a Global Strategic Account Manager (GSAM) to own and grow some of our most critical data centre clients—driving long-term partnerships, pipeline growth, and multi-million dollar opportunities.

Why this role matters

This is a high-impact, global role where you will:

• Own the strategy and growth of top-tier data centre customers

• Lead global account plans and executive relationships

• Drive cross-sell and large, complex deal wins

• Influence product direction through Voice of Customer insights

• Orchestrate teams across regions, functions, and technologies

How you will do it:
Shape and Execute Global Account Strategy

• Own and lead annual account planning, identifying growth and “hunt” opportunities

• Build deep relationships with senior and executive stakeholders

• Align global teams behind a clear customer strategy and growth ambition

Drive Revenue Growth​

• Build and convert a strong global pipeline of opportunities

• Lead deal strategy, proposal development, and negotiations

• Identify and unlock cross-sell and upsell opportunities across solutions

Lead Cross-Functional Execution

• Orchestrate regional sales, technical, and product teams

• Remove roadblocks and mobilise resources to win and deliver

• Align demand planning, capacity, and execution across markets

Be the Voice of the Customer

• Provide strategic insights to influence product innovation and roadmap

• Highlight competitive dynamics and customer pain points

• Drive innovation workshops and position us as a trusted partner of the future

Operate at Executive Level

• Lead quarterly business reviews (QBRs) with customers and internally

• Drive strategic partnership planning with senior customer stakeholders

• Represent your account at global forums and leadership discussions

What we look for:

• Bachelor’s degree required with more than 8 years’ proven experience managing large, strategic or global accounts

• Strong track record of winning complex, high-value deals

• Ability to influence C-suite and senior stakeholders

• Experience working across regions and cross-functional teams

• Commercial acumen with strong pipeline, forecasting, and deal leadership skills

• Background in data centres, infrastructure, or complex B2B solutions (preferred)

What we offer:

• Competitive salary

• Paid vacation/holidays/sick time

• Comprehensive benefits package

• On the job/cross training opportunities

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

#LI-WH1

#LI-Onsite