Product Manager

Description

Who We Are

Catalis is a leading government Software as a Service (SaaS) and integrated payments provider, powering a wide range of government operations at the municipal, county, provincial, and federal levels. Our innovative solutions are designed to streamline processes, enhance efficiency, and improve the delivery of government services to the public. At Catalis, we are committed to leveraging technology to make government interactions simpler, faster, and more accessible.

Join a dynamic team focused on helping municipal governments “Connect and Simplify Municipal Information to help make data-informed decisions.” We are a data and service company with the goal of being an Alberta-based technology company recognised across Canada. We are a small team that has seen year-over-year growth and is well positioned to increase our breadth and depth within the niche rural and small urban market, and we are looking for top-talent team members who can help take us to the next level.

What We Offer

Catalis is a fast-growing and award-winning technology company that serves small urban and rural municipal governments across Canada. We offer competitive compensation, fully paid vacation, and comprehensive health and dental benefits. We focus a lot of energy on professional development, offering free access to unlimited Udemy courses for personal and professional advancement, as we want our employees to ride the wave and grow with our business. We strive to be an example of a successful high-growth technology company in Alberta, and our team members depend on each other to make it happen.

This opportunity is based at Catalis’ office in Old Strathcona (Edmonton, Alberta). Our new office includes an innovative vibe, stand-up desks for all staff, foosball games, an active workplace enrichment committee, fitness challenges, an office dog, lounge areas, and more!

The Opportunity

The Product Manager, Payments, drives outcomes across online checkout, gateway integrations, settlement/reconciliation, refunds/voids, disputes, and accessibility readiness. This role owns the roadmap for Payments features, defines measurable outcomes, and partners cross-functionally to deliver increments that improve payer experience and operational results.

What You Will Do

• Own product vision, roadmap, and outcomes; define KPIs and monitor performance.
• Prioritize and maintain the backlog; write high-quality epics, stories, and acceptance criteria.
• Lead discovery and solution design; ensure increments meet requirements.
• Drive release planning, enablement, and communications.
• Run continuous improvement experiments and partner with Engineering.
• Partner with Compliance/Security on PCI/SOC/NACHA impacts and audit readiness.

Requirements

What You Will Need to Succeed

• Advanced knowledge of payment methods and flows: card-not-present, ACH/EFT, digital wallets.
• Expertise in risk & operations: tokenization, AVS/CVV, 3-D Secure, fraud controls, chargebacks, settlement, reconciliation.
• Strong compliance & security: PCI DSS Level 1, SOC 1/2, NACHA rules, EMV concepts, PII/PHI handling.
• Accessibility: WCAG 2.1 AA baseline and advancement toward WCAG 2.2 AA.
• Data & reporting: lifecycle telemetry, GL/ledger mapping, reconciliation reports.
• Integration patterns: postbacks/webhooks, idempotency, retries, SFTP batch exchanges.
• Proficiency with Jira, Confluence, analytics tools, and SQL.

Qualifications

• Bachelor’s degree in Business, Computer Science, Information Systems, or related field; MBA or equivalent experience preferred.
• 5+ years in Product roles with 3+ years focused on Payments/FinTech or GovTech.
• Proven delivery of payments features at scale.
• Experience with public-sector clients, accessibility requirements, and enterprise integrations.

Preferred Certifications

• CSPO (Certified Scrum Product Owner) or equivalent.
• Payments certifications (e.g., ePayResources, NACHA Accredited ACH Professional).
• Accessibility training aligned to WCAG AA.

Catalis is committed to building and promoting a diverse workforce and celebrates the unique qualities that individuals of various backgrounds and experiences offer. As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other protected status as required by applicable law.