- Location
- North-East Region (City Area), Singapore
- Workplace
- Onsite
- Type
- Full-time
- Department
- Customer Service
- Source
- Workday
Description
About UOB
United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.
Job Description
What You Will Do:
• Engage with clients to understand their needs for payment services, offering tailored solutions that enhance their customers payment and collection experience.
• Manage the end-to-end commercial cards and merchant onboarding process, coordinating with various stakeholders to secure approvals.
• Respond to corporates and their cardholders / merchants inquiries and conduct investigations, ensuring seamless communication via email and phone.
• Provide regular updates to corporate and their cardholders / merchants, maintaining strong relationships and open lines of communication.
• Monitor and report on sales referrals and all onboarding progress, contributing to the team’s strategic goals.
• Execute administrative duties, verifying documents and system records for accuracy.
• Support the sales team in operational tasks to drive the department’s success.
• Participate in ad-hoc administrative projects, showcasing your adaptability and commitment to excellence.
Who We Are Looking For:
•Diplomas or Graduates with good communication and interpersonal skills.
•Team players who bring a positive attitude and a passion for innovation.
•Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
•Detail-oriented individuals who thrive in managing multiple tasks and can work independently after training.
•Candidates eager to learn and grow within the financial industry, providing top-notch service to our clients.
Additional Requirements
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a Difference