Employee Relations & Training Coordinator, Housing & Food Services

Job Description

Housing & Food Services has an outstanding opportunity for an Employee Relations & Training Coordinator (Human Resource Coordinator (NE S SEIU 925 Non Supv)) to join their team.

About this Opportunity

Reporting to Human Resources Director / DEIB Lead, the Employee Relations & Training Coordinator is responsible for providing coordinated program, administrative, and logistical support for the employee relations and learning & organizational development functions. The position strengthens the day-to-day infrastructure supporting employee relations processes, performance management administration, manager resources, department-wide learning offerings, facilitator support, and training systems.

The role serves as a central coordination point for requests, schedules, records, timelines, communications, learning logistics, resources, and routine follow-up. Through accurate tracking, responsive service, and consistent use of approved tools and processes, the position supports program administrators focus on HR consultation, case strategy, subject-matter content, facilitation, and program improvement.

Key Responsibilities

Employee Relations Program Coordination and Case Administration (50%)

• Serve as a centralized administrative coordination point for employee relations and performance management requests, ensuring inquiries are acknowledged, documented, routed, and assigned to the appropriate HR practitioner.

• Maintain confidential employee relations intake logs, case trackers, timelines, status fields, action-item lists, and supporting records using established naming, access, public-records, and records-retention practices.

• Schedule manager consultations, employee meetings, fact-finding interviews, corrective action meetings, grievance preparation meetings, and related follow-up; coordinate calendars, rooms or virtual platforms, interpreters or accessibility logistics, and approved notices.

• Draft, proofread and format performance management and employee relations documents for consistency, completeness, readability, dates, names, attachments, and use of the current approved template before practitioner review and approval.

• Coordinate document routing, signatures, delivery, acknowledgment, secure filing, and follow-up deadlines for coaching documentation, performance improvement plans, corrective action, probationary actions, and other employment processes.

• Participate in workplace fact finding or investigations as a secondary HR practitioner, supporting the lead investigator by maintaining accurate and objective notes, organizing investigation records, and assisting with related fact-finding and case coordination.

Learning and Training Program Coordination (30%)

• Coordinate the annual and quarterly HFS learning calendar, registration processes, participant communications, attendance records, materials, room or virtual platform logistics, evaluations, and post-session follow-up.

• Coordinate with facilitators, HR practitioners, subject-matter experts, presenters, and functional unit partners to confirm dates, learning objectives, approved content, materials, technology, roles, timelines, and participant needs.

• Maintain accurate enrollment, attendance, completion, evaluation, and learning-history records; respond to routine participant questions and route content or policy questions to the appropriate program lead.

• Conduct and facilitate trainings that have been constructed by subject matter experts.

Resources, Data, SharePoint, and Systems Support (10%)

• Maintain approved employee relations, performance management, training, facilitation, and manager-support resources in HFS HR SharePoint sites and shared repositories, including version control, review dates, accessibility, organization, and removal of superseded materials.

• Enter, reconcile, and validate data in approved tracking systems, spreadsheets, dashboards, Workday reports, learning records, and shared tools; prepare routine operational reports and summaries related to case volume, timeliness, document status, training participation, completion, feedback, and outstanding actions.

HR Team Coordination, Service, and Projects (10%)

• Participate in HR team meetings, program planning, process-improvement work, cross-functional projects, and department initiatives as assigned.

Required Qualifications

To be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

Minimum Qualifications

Applicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Department.

• High School diploma or GED certificate and two years of office/clerical experience including at least six months of experience in a human resources or related setting.

Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

Preferred Qualifications

• Experience providing human resources program support.

• Experience that demonstrates: 

  • Proficiency with MS Office applications. 

  • Excellent administrative, financial, organizational, and problem-solving skills. 

  • Excellent customer service skills and an ability to maintain a calm demeanor during high-stress and challenging situations. 

  • Strong written and oral communication skills and attention to detail. 

  • Ability to quickly learn and adapt to new systems and processes.  

  • Effectiveness balancing customer service and business needs. 

  • Success multi-tasking and prioritizing work.  

Working Conditions

• The position works primarily weekday business hours, with occasional evening, weekend, or on-site work to support training, employee relations meetings, special events, urgent operational needs, or time-sensitive HR matters. Work is deadline-driven and requires the ability to manage competing priorities, maintain confidentiality, produce accurate written materials, and provide responsive coordination in a complex HR environment.

• The role may be eligible for limited remote work consistent with HFS HR expectations, business needs, confidentiality requirements, and an approved work arrangement. On-site presence may be required for records work, meetings, training delivery, materials preparation, employee-facing support, or operational coverage.

About the Team

“Working together to enhance student life" is the Housing & Food Services mission statement. Housing & Food Services is a large and complex organization with a unified commitment to supporting student learning, growth, and success.

Compensation, Benefits and Position Details

Pay Range Minimum:

$45,144.00 annual

Pay Range Maximum:

$58,632.00 annual

Other Compensation:

-

Benefits:

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift:

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent):

100.00%

Union/Bargaining Unit:

SEIU Local 925 Nonsupervisory

About the UW 

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.  

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. 

Our Commitment 

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected]. 

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.