Customer Service Specialist

About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. 

Working at Abbott 
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to: 
•    Career development with an international company where you can grow the career you dream of .
•    We are committed to bringing the benefits of our trusted medicines to more people in the world’s fastest-growing countries. Our broad portfolio of high-quality and differentiated branded generic medicines reaches across multiple therapeutic areas including gastroenterology, women's health, cardiometabolic, pain management/central nervous system, and respiratory.
•    A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. 
•    A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. 

The Opportunity 
This position works out of our Almaty, Kazakhstan location in the EPD division.

As the Customer service specialist, you’ll responsible for maximizing the effectiveness of customer service processes related to KZ& KG distributors.

What You’ll Do 

•    Process distributors orders.
•    Conduct negotiation with distributors on orders placement, payments and reports.
•    Activities may include analysis, planning and forecasting in the areas of production, stocks monitoring at distributors and distribution. 
•    Preparations of calculations related to compensations to distributors
•    Preparations of corresponding pre-approvals for further upload to UDA 
•    Identify and explore potential business opportunities.

Required Qualifications
•    University degree 
•    At least 1 year experience as customer service specialist
•    Good communication and analytic skills
•    Efficient Computer Skills (advanced excel knowledge).

Apply Now

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
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