Conference Center Manager

Under the direction of the County Manager, provides leadership, management, organization, direction, and supervision for all Conference Center operations and activities. Demonstrates strong ethical, professional, and service-oriented leadership. Responsible for the training, performance management, marketing, and maintenance of the Conference Center. 

• Oversee all operational aspects of the Conference Center. 
• Implementation of policies and procedures as they relate to the Conference Center operations and ongoing review and addition/revisions as necessary. 
• Coordination of events at the Conference Center.
• Maintenance of records as they relate to events and maintenance at the Conference Center.
• Active participation in marketing efforts for the Conference Center.
• Prepare budget for operations of the Conference Center.
• Supervision of Conference Center personnel.
• Maintains a Program that is progressive, modern, and fully compliant with all applicable government standards and regulations in its approach to delivering services.  
• Responsible for the completion of projects in a timely fashion.
• Responsible for the hiring, assignment, evaluation, and discipline of personnel.
• Ensures that relevant educational and professional development opportunities are provided for all employees.  
• Ensures compliance with applicable safety regulations and administrative policies. 
• Works with County Manager or designee to develop and manage the Conference Center budget. 
• As required by the County Manager or designee, attends and participates in Board of County Commission meetings and other government meetings as it relates to the conference center. 
• Serves as liaison between the conference center and the general public, various government agencies, and municipalities. 
• Plans, implements, and reviews the Department's short- and long-range goals.
• Demonstrates continuous efforts to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality customer service.  
• Maintains knowledge of current best practices for conference centers and renewal through such means as attending seminars, reviewing professional publications, taking classes, and participating in professional development activities.  

• Knowledge of hospitality services and skills with a strong emphasis on customer service, professionalism, communication, and creating a welcoming experience for guests. 
• Knowledge of civic/event center booking and management, including coordinating reservations, overseeing event logistics, and ensuring exceptional customer service. 
  • Associate’s degree in a related field and five (5) years of experience 
  • Bachelor’s degree in a related field and two (2) years of experience 
  • Valid New Mexico State Driver’s License.  Must have a good driving record to be insurable for liability purposes.

Conditions ofEmployment:

• Subject to and must pass a post-offer of employment Drug & Alcohol AnalysisTest.
• Subjecttoandmustsatisfactorilycompleteapost-offerofemploymentbackground investigation

• Physical Requirements and Environmental Conditions:
  • Stand or sit for prolonged periods of time
  • May need to lift, push, and carry moderate amounts of weight.
  • Operate office equipment that may require repetitive hand movement and fine motor coordination
  • Travel to other locations using various modes of transportation. 
  • Verbally communicate to exchange information. 
    • Work irregular hours, including after hours if needed. 
    • Work under stressful conditions and under pressure. 
    • May be required to work on inclined surfaces or ramps and may use a ladder.
    • May work alone or with or without direction, may work with one or two people, or with a large group of people. 
    • Position requires reaching, bending, stooping, and handling objects with hands and/or fingers, talking and/or hearing, and seeing. 
    • Manual and finger dexterity.
    • Hand and eye coordination.

• Work Conditions/Description of Tools, Equipment, Work Aids Used and Materials and/or Products Handled:
  • Office & field environment.
  • May be required to attend out-of-town training and seminars.