Director of Tax Resource Management

Join Frazier & Deeter and be a part of a rapidly growing Top 50 accounting & advisory firm that has been repeatedly named a Best Firm to Work For, a Best Firm for Women and a Pacesetter firm among U.S. accounting firms. With several offices across the U.S., UK, and India, there is a spot for you!  

We serve clients of all sizes across the United States and the globe, with a suite of services that grow every year. Our growth mindset and entrepreneurial environment translates into variety and opportunity for our people. 

At Frazier & Deeter, we’re committed to training, mentoring, and developing our staff members. With our emphasis on Investing in Relationships to Make a Difference and a Firmwide Focus on Inclusion, we help each other grow in every aspect of life.  

Job Summary:

Duties & Responsibilities:

• Lead resource management, workforce planning, and capacity strategies across the Tax practice.
• Partner with Tax leadership to forecast resource needs and align staffing plans with client demand, growth objectives, and seasonal workload fluctuations.
• Oversee staff deployment and workload balancing across teams, offices, and specialties to optimize utilization, client service, and employee experience.
• Monitor capacity, utilization, realization, and staffing metrics and provide actionable recommendations to practice leadership.
• Collaborate with Talent Acquisition and service line leaders to identify hiring needs, workforce gaps, and succession planning opportunities.
• Support annual workforce planning efforts, including busy season readiness, extension planning, and long-range talent forecasting.
• Facilitate cross-functional resource sharing and staffing strategies to address workload imbalances and maximize efficiency.
• Serve as the primary escalation point for resource conflicts, staffing constraints, and competing business priorities.
• Develop and maintain reporting, dashboards, and workforce analytics to support data-driven decision making.
• Lead continuous improvement initiatives related to scheduling processes, resource allocation methodologies, workforce planning tools, and data integrity.
• Build strong partnerships with Partners, Managing Directors, and operational leaders to ensure consistency and transparency in staffing decisions.
• Lead and develop resource management team members while fostering a culture of accountability, collaboration, and operational excellence.

Education & Experience: 

• Bachelor's degree in Accounting, Business Administration, Finance, Operations, or a related field preferred.
• 8+ years of progressive experience within public accounting, professional services operations, workforce planning, or resource management.
• Demonstrated leadership experience in resource management, workforce planning, operations, or engagement management within a public accounting or professional services environment.
• Prior experience as a Tax Manager, Senior Manager, Director, or similar leadership role within a large CPA firm strongly preferred.
• Strong understanding of tax practice operations, including workload planning, utilization management, staffing models, and deadline-driven service delivery.
• Proven ability to develop workforce strategies and translate business demand into effective staffing and capacity plans.
• Strong business acumen with the ability to balance client service, employee experience, utilization goals, and operational priorities.
• Advanced analytical and problem-solving skills with the ability to interpret capacity, utilization, and workforce data and provide actionable recommendations.
• Exceptional communication and relationship-building skills with the ability to influence leaders across multiple offices and service lines.
• Experience leading change, driving process improvements, and implementing operational best practices.
• Experience working in a multi-office, geographically dispersed organization preferred.
• Strong leadership, coaching, and conflict-resolution skills.
• Advanced proficiency in Microsoft Excel, reporting tools, and resource planning technologies.

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