Lead Specialist - Legal

Company:

Mercer

Description:

We are seeking a talented individual to join our Commercial Enablement CoE team at Mercer. This role will be based in Gurgaon. This is a hybrid role that has a requirement of working at least three days a week in the office.

Lead Specialist – Legal

The Commercial Enablement CoE function supports Client Management Team (CMT) which is supporting Mercer Legal across US and Canada. You will be part of the Sales Enablement function, primarily focusing on handling the intake and monitoring requests for Mercer Legal’s assistance in handling Client Contract requests (CCRs). In this role, you will work closely with onshore stakeholders to discuss the strategy on contracts.

We will count on you to:

• Monitor MPower for incoming CCRs including the initial triage (and determination of their good order and completeness). 
• Evaluate and assess contract terms and data points related to data protection, information security and AI to support the implementation of the Legal review process;
• Support the management and tracking of concurrent assignments to multiple teams to ensure streamlined review
• Schedule and participate in internal stakeholder call to discuss go forward approach, confirming assignments for Legal and other key stakeholders. 
• Track open CCR’s and provide summary updates through completion in order to assist in effectively closing opportunities and capturing key performance metrics. 
• Actively follow up and track a number of metrics related to the status of CCRs, including reviewer turnaround time, client response to draft and the number of days it takes to execute a contract, which helps our business realize revenue earlier. 
• Drafting and reviewing of the agreements.
• Provide training, guidance and support for the team members.
• Design and build dashboards in MPower to visualize the status of the contracts.
• Identify opportunities for process improvement.
• Proven experience in preparing and developing Standard Operating Procedures (SOPs).
• Become proficient user of MPower (an application based on the Microsoft Dynamics platform) 

What you need to have:

• 6+ years of experience in contract workflows and lifecycle stages.
• Strong understanding of legal principles. Prior exposure to U.S. law and relevant experience would be beneficial.
• Strong communication and interpersonal skills to liaise with stakeholders.
• Prior experience of working on Contract Management tool.
• Strong proficiency in reporting tools (e.g., Excel, Power BI)
• Excellent written and verbal communication skills, including advanced business writing, proofreading, and editing abilities.
• Proficient in Microsoft Word, OneNote, PowerPoint, and Excel, with strong problem-solving skills and keen attention to detail.
• Demonstrated ability to work independently and collaboratively, prioritize multiple tasks effectively, and maintain a strong customer service focus.

What makes you stand out:

• Adaptable communicator, facilitator, influencer and problem solver
• Good/excellent communication and content writing skills.
• High attention to detail
• Strong decision-making skills and accountability
• Consistent delivery of results and driving team success

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.