Shift Supervisor

Under general supervision, is responsible for providing direct employee supervision for assigned shift and provide paramedic quick response when necessary. Performs a variety of routine administrative duties to include production of the schedule as needed, daily inspections, planning, employee corrective actions, payroll, leave approval and staff meetings. Performs emergency medical patient care duties as necessary by providing medical care and transportation of the sick and injured during emergency runs. Reports to the Operations Manager for EMS.Provides direct employee supervision on assigned shift to ensure smooth and efficient daily operations of the department and departmental compliance with all applicable policies, procedures, laws, regulations and standards of safety.
Performs various supervisory duties which include instructing; assigning, reviewing and planning work of others; maintaining standards; coordinating activities; allocating personnel; acting on employee problems; and recommending approving employee disciplinary action.
Reviews the work of subordinates for completeness and accuracy; evaluates and makes recommendations as appropriate; offers advice and assistance as needed.
Ensures that all stations and vehicles are in proper working order and clean.
Obtains and evaluates various paperwork and reports from each station including time sheets.
Gathers and delivers necessary supplies and materials to various stations as needed. Monitors daily log check off sheets and controlled drug sheets; replaces and completes related paperwork according to DHEC standards and EMS Guidelines.
Routinely checks and schedules necessary maintenance of assigned vehicles to ensure they are in proper working order. Coordinates with the county maintenance shop for repairs as needed.
Performs all duties of the Paramedic as required to include staffing units during emergencies or staff shortages.
Provides general customer service support to those inquiring about services, expressing concerns and presenting complaints.
Performs emergency extrications as needed and patient care assistance as requested.
Performs general administrative work as required, including conducting and attending meetings, preparing reports and correspondence, reviewing correspondence and reports, copying and filing documents, conducting equipment and stock inventory counts, etc.
Keeps the Director and Operations Manager informed of pertinent problems or complaints and receives their recommendations and opinions on problem resolution. Provides administrative assistance to the Director or Operations Manager upon request.
Acts as the EMS incident commander during large scale incidents until relieved.
Prepares and/or reviews a variety of reports and documents including maintenance records and reports, training records and reports, inspection forms, run reports, inventory records, incident / accident reports, checklists, logs, rescue reports, schedules, rosters, personnel records, performance appraisals, memos, correspondence, etc.; reviews all reports prepared by subordinates.
Operates a computer, printer, two-way radio, telephone, calculator, copier, etc.
Operates and/or oversees the operation and maintenance of an assortment of equipment and hand tools used in emergency medical service such as a response vehicle, rescue unit, emergency medical equipment, extrication equipment, etc. Uses medical supplies and instruments, special protective clothing, hand and power tools, etc.
Interacts and communicates with various groups and individuals such as the Director, Operations Manager, other county department heads and employees, subordinates, other government agencies, municipal personnel, volunteers, EMS personnel of other jurisdictions, civic and community organizations, school personnel, students, business/property owners, sales representatives, news media, medical/hospital personnel, patients, insurance company representatives, and the general public.
Utilizes EMS software to cover shifts due to vacation, sickness, or other reasons; and to cover reported mechanical problems on vehicles and stations, and to handle incident reports as they occur on other various issues.
Attends monthly department meetings or as meetings are scheduled to include holding quarterly shift meetings.

Performs any additional Job Duties as requested by Director, Operations Manager or County Administration.

Requires vocational or technical school Paramedic Certification, supplemented by 10 years of EMS experience with a minimum of 7 years at the Paramedic Certification Level with at least 2 years at Lancaster EMS. Must complete required course work and maintain required certifications, in ACLS, PALS, PHTLS/AMLS, BLS, EVOC/CEVO, Incident Command (700, 800, 100, 200, 300, 400) and pass SC EMS Management course within one year of selection or as soon as it is offered. Must possess appropriate, valid state driver's license. Must not be in a Probationary Period.