Property Administrator

Administrative Assistant to the General Manager – Multifamily Property Management

Our client is seeking a detail-oriented, highly organized Administrative Assistant to support the General Manager and onsite management team at a busy apartment leasing center serving a 900+ unit luxury garden-style multifamily community. This is a hands-on opportunity for a property management professional who thrives in a fast-paced environment, can manage competing priorities, and takes ownership of their responsibilities from start to finish.

The community features 1-, 2-, and 3-bedroom market-rate apartments, with approximately 40–50 Section 8/voucher units. The ideal candidate brings experience supporting a large multifamily community or multi-site portfolio and is comfortable balancing resident relations, administrative responsibilities, compliance paperwork, financial processing, and day-to-day coordination with the onsite and maintenance teams.

What You’ll Do

• Manage lease renewals, renewal paperwork, and related resident communications
• Serve as a key point of contact for resident relations and customer service
• Monitor and respond to office emails and telephone calls
• Prepare and track monthly delinquency reports
• Process, scan, and organize checks and other financial documentation
• Process notice-to-vacate paperwork, move-out documentation, and related files
• Maintain accurate resident records by adding, removing, and updating documents
• Coordinate unit transfers and associated administrative requirements
• Complete and maintain Section 8 and housing assistance paperwork
• Track Housing Assistance Payments (HAP) and follow up when payments are delayed
• Coordinate with maintenance staff, contractors, and other vendors to address resident and property needs
• Provide front-desk coverage and assist residents, prospects, and team members as needed
• Support the leasing team with administrative tasks and day-to-day office operations
• Perform data entry, filing, document management, and general administrative duties
• Organize and distribute community mailings and resident communications
• Assist the General Manager and management team with special projects and other operational needs

What We’re Looking For

The successful candidate is organized, dependable, computer savvy, and exceptionally detail oriented. You should be comfortable working independently, managing a high volume of administrative tasks, and knowing what needs to be done without constant direction.

Ideal candidates will have:

• Multifamily property management experience, preferably supporting a large community or multi-site portfolio
• Strong administrative and organizational skills
• Excellent written and verbal communication
• A strong resident services and customer service mindset
• Experience managing multiple priorities in a busy leasing or management office
• Strong attention to detail and follow-through
• Comfort with data entry, paperwork, document management, and property management systems
• Section 8, voucher, HAP, or affordable housing experience is a plus
• A stable employment history and demonstrated commitment to previous employers
• The ability to work independently and take ownership of assigned responsibilities

Why This Role?

This is an excellent opportunity for an experienced Administrative Assistant, Property Management Assistant, Leasing Administrator, Resident Services Coordinator, or Assistant Property Manager who wants to grow within multifamily real estate. You'll work alongside a dynamic onsite team while gaining broad exposure to leasing, resident relations, property operations, compliance, and property management administration.

Important: Candidates must live within approximately 20–30 minutes of the property. This is a firm requirement.

If you're a proactive multifamily professional who enjoys being the person who keeps the office organized, the paperwork moving, and the resident experience on track, we'd love to hear from you!

Apply today for immediate consideration or reach out to Sam Brockwell to learn more!
(919) 752-5899
[email protected]

This is an on-site position located in Manchester, CT.