- Salary
- $70k – $130k
- Location
- (USA) Upstream Building AR Bentonville Home Office, United States of America
- Type
- Full-time
- Department
- IT
- Seniority
- Senior
- Education
- Bachelor
- Source
- Workday
Description
Position Summary...
What you'll do...
Role summary:The Senior Analyst, Learning and Development, plays a critical role in designing, developing, and delivering effective training programs that align with business objectives. This position involves collaborating with stakeholders to identify learning needs, creating innovative training materials, and evaluating program effectiveness through data analysis and feedback. The role supports continuous improvement by implementing best practices and ensuring training content remains current and impactful. The Senior Analyst also fosters strong partnerships across teams to drive operational excellence and enhance associate performance, contributing to Walmart’s commitment to ethical standards and customer-focused results.
About the team:
Our team empowers Marketplace sellers by delivering comprehensive training to Seller Support associates, ensuring effective seller assistance. As a dynamic and evolving group, we continuously enhance training quality and operational efficiency through innovative processes. We prioritize clear communication, continuous improvement, and a strong work ethic, fostering a professional and collaborative environment. Committed to excellence, the team supports associates’ development while aligning efforts to meet business goals. Together, we drive impactful learning experiences that contribute to operational success and associate growth within a supportive and engaging setting.
What you'll do:
- Design and develop training materials and operational processes by identifying needs and translating technical information into clear content.
- Facilitate meetings with project teams to plan, develop, and implement training deliverables while managing timelines and corrective actions.
- Conduct post-training audits, communicate feedback to stakeholders, and oversee remediation plans to ensure training effectiveness.
- Collaborate with business units and training teams to deliver training, assess site readiness, and maintain communication channels for quality control.
- Research and implement innovative training methodologies and tools to enhance learner experience and meet learning objectives.
- Provide expert guidance on best practices, support business solutions, and build strong stakeholder relationships.
What you'll bring:
- Proven experience designing and developing comprehensive training materials and operational processes aligned with business needs.
- Strong ability to translate complex technical information into clear, concise, and effective learning content.
- Expertise in facilitating training sessions, conducting post-training audits, and implementing corrective action plans.
- Skilled in collaborating with subject matter experts and stakeholders to validate and update training content.
- Demonstrated capability to research, benchmark, and implement innovative adult learning methodologies and tools.
- Excellent communication and relationship-building skills to engage varied audiences and support organizational goals.
- Commitment to continuous improvement and applying data-driven insights to enhance learning programs.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $70,000.00 - $130,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Bachelor’s degree in Business, Human Resources, Communications, Education, or related field OR 2 years’ experience in training, quality , knowledge management, contact center, or related area .Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Design, Project Management, Supervising Associates, Training and Development