Loan Partner

Be part of a team that's committed to making a difference. We believe in our work and our customers.

Position Location

Remote Type

n/a - In Office Only

Office Location (if not fully remote):

1320 Matthews Township Parkway , Matthews, North Carolina 28105

Job Description

YOU MIGHT BE OUR PERSON. 🤍

Loan Partner II | Matthews, NC | Full-Time | Remote/In-Office

Not just another mortgage job. The opportunity to be part of something meaningful.

We believe in what we do, the people we serve, and the relationships we build along the way.

We're looking for an experienced mortgage professional who loves the industry, thrives in a fast-paced environment, and genuinely cares about helping people navigate one of the biggest financial decisions of their lives.

Someone who takes ownership, thinks ahead, communicates well, and understands that a great mortgage experience doesn't happen by accident.

If you're the person who sees what needs to be done and takes initiative to make it happen, keep reading. This might be your next chapter.

 

✨ YOU MIGHT BE OUR PERSON IF...

• You genuinely enjoy the mortgage industry and want to continue growing in it.
• You thrive when things move quickly and can confidently manage multiple priorities.
• You take initiative instead of waiting to be told what to do.
• You are organized, detail-oriented, and take pride in getting things right.
• You can anticipate problems before they become bigger problems.
• You enjoy working directly with borrowers, Realtors, and referral partners.
• You communicate proactively and believe people should never have to wonder what's happening with their loan.
• You appreciate clear expectations, direct communication, and a team that works together.
• You understand that being great at your job means both getting the details right and taking care of the people involved.

You don't have to know everything. But you do need to be willing to learn, take ownership, and follow through.

 

🏡 WHAT YOU'LL BE PART OF

This isn't a role where you're simply moving paperwork from one person to another.

As a Loan Partner II, you'll work closely with a Loan Originator and our operations team to help manage the mortgage process from the initial application through closing.

You'll have an important role in both the behind-the-scenes details and the relationships that make a successful transaction possible.

Your role will include:

📋 Loan Origination & Pre-Approvals

• Assist borrowers with mortgage applications and gathering income, asset, liability, credit, and supporting documentation.
• Review documentation for accuracy and completeness and identify outstanding items.
• Pre-qualify borrowers and assist with preparing accurate, timely pre-approvals.
• Evaluate loan scenarios with the Loan Originator and help identify appropriate financing options.
• Prepare complete loan files and ensure required documentation and disclosures are accurate and compliant.

🤝 Client & Referral Partner Relationships

• Maintain proactive communication with borrowers throughout the mortgage process.
• Provide timely updates and help borrowers understand what comes next.
• Communicate regularly with Realtors, builders, referral partners, and other transaction participants.
• Build relationships through consistent communication, exceptional service, and follow-through.
• Assist with client follow-up, referral partner communication, events, and marketing initiatives.

📊 Pipeline Management & Operations

• Monitor active loans, purchase contracts, financing contingencies, rate locks, documentation deadlines, underwriting milestones, and closing dates.
• Coordinate with processors, underwriters, and operations team members to keep loans progressing.
• Work with appraisers, title companies, insurance providers, and other third-party vendors.
• Identify potential issues early and work collaboratively to resolve them.
• Help ensure loans stay organized, compliant, and moving toward closing.

The goal? A smooth mortgage process, informed clients, strong referral partner relationships, and a team that can confidently deliver on what we promise.

 

💼 WHAT YOU BRING TO THE TABLE

We're looking for someone who already understands the mortgage industry and is ready to contribute at a high level.

Required qualifications:

• Active Mortgage Loan Originator (MLO) license in good standing.
• 5 years of mortgage industry experience, preferably in loan origination, processing, or loan support.
• Strong understanding of mortgage products, underwriting requirements, investor guidelines, and regulatory compliance.
• Experience reviewing borrower income, assets, credit, and other qualification documentation.
• Excellent written and verbal communication skills.
• Strong organizational skills and exceptional attention to detail.
• Ability to manage multiple active loan files and meet time-sensitive deadlines.
• Strong problem-solving skills and the ability to anticipate potential issues.
• Professional, positive, and service-oriented approach with borrowers and referral partners.
• Proficiency with loan origination systems, CRM platforms, Microsoft 365, and other mortgage-related technology.
• High school diploma or equivalent required.

College coursework or a degree in business, finance, or a related field is preferred.

 

🚀 THE KIND OF PERSON WHO THRIVES HERE

We want someone who is:

PROACTIVE
You see what needs to happen next and take action.

ACCOUNTABLE
You own your responsibilities, follow through, and communicate when something needs attention.

ORGANIZED
You can manage multiple moving pieces without losing sight of the details.

RELATIONSHIP-DRIVEN
You genuinely enjoy helping people and understand the importance of strong referral partner relationships.

ADAPTABLE
You can handle changing priorities, receive feedback, and adjust when needed.

TEAM-MINDED
You understand that a successful mortgage transaction requires collaboration, communication, and everyone doing their part.

We value someone who can work independently while staying connected to the team, follow established processes, and bring solutions instead of simply identifying problems.

 

🤍 WHY THIS OPPORTUNITY?

Because the right person deserves more than a job where they feel like another name on a payroll.

This is an opportunity to play an important role in a relationship-driven mortgage business, work closely with a Loan Originator, and help create an exceptional experience for the people we serve.

You'll be part of a team that values:

• Meaningful relationships over transactional interactions.
• Taking ownership and doing what you say you'll do.
• Clear communication and collaboration.
• Attention to detail and doing things the right way.
• Helping borrowers and referral partners feel supported throughout the process.

We believe in our work. We believe in our customers. And we believe the people behind the mortgage matter just as much as the mortgage itself.

 

📍 POSITION DETAILS

Position: Loan Partner II
Location: 148 E Charles Street, Suite D, Matthews, NC 28105
Work Arrangement: In-office/Remote
Employment Type: Full-time

 

READY FOR YOUR NEXT CHAPTER?

If you're an experienced mortgage professional who wants to be part of a team where your work, initiative, and relationships matter, we'd love to hear from you.

We're not looking for someone who simply wants another job.

We're looking for someone who wants to be part of something.

Could that be you?

Let's talk. 🤍

Fairway Home Mortgage, founded in 1996, is a nationwide leader in the mortgage industry. Customer service is at the heart of everything we do. We deliver personalized loan solutions with some of the fastest turn times in the industry. Our mission is to act as trusted advisors, guiding clients through every step of the mortgage process to exceed expectations and ensure satisfaction.

Our culture promotes innovation, growth, and collaboration, offering exciting career paths and professional development. Whether you're starting out or advancing your career, Fairway is a place where your skills and ambitions can thrive.

Current Employees: Head to the Fairway Careers Hub in Workday for internal job openings.

We post some job openings internally for our employees and others externally for the general public. If you cannot find the perfect role right now, do not hesitate to contact the Careers Team at [email protected]. We can answer any questions and keep you updated on future opportunities.

View our E-Verify and Right to Work notices HERE.

Important Notice to Job Seekers! We’ve been made aware of fraudulent messages falsely claiming to be from Fairway recruiters, including links to assessments. These are not legitimate and are not affiliated with Fairway Independent Mortgage Corporation. We’re working with our Information Security team to address this issue. Thank you for your vigilance and continued interest in joining Fairway! All official communication will come from verified Fairway email addresses or our official LinkedIn page. If you receive a suspicious message, please do not click any links and notify us.