Lead Specialist - Accounts Controller

Introduction

Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

Overview

Shape Financial Excellence in Global Reinsurance

At Gallagher Re, we're more than a global reinsurance broker. We're trusted advisors helping clients navigate risk with confidence. As part of the Arthur J. Gallagher group, one of the world's leading insurance brokerage and risk management organizations, we combine global expertise with local insight to deliver exceptional service. 

 

We are looking for an experienced Lead Specialist - Accounts Controller to join our growing Mumbai team. This is an exciting opportunity for professionals with strong accounting, collections, settlement, and stakeholder management expertise who are looking to take ownership of a global portfolio and drive operational excellence within the reinsurance industry.

 

 

How you'll make an impact

What You'll Do

As a Lead Specialist, you will:

• Manage and service a portfolio of client and reinsurer accounts across multiple geographies.
• Act as the primary contact for payment, collection, and settlement-related matters.
• Ensure timely collection and disbursement of funds while maintaining high standards of accuracy and compliance.
• Monitor debtor positions, reconcile accounts, and proactively resolve outstanding issues.
• Partner with brokers, clients, reinsurers, and internal stakeholders to strengthen financial relationships.
• Review ledgers, identify risks, and support process improvements to minimize financial exposure.
• Drive adherence to internal controls, regulatory requirements, and accounting standards.
• Analyze management information (MI) and provide insights to improve collection performance.
• Support and mentor team members by sharing knowledge and delivering functional guidance.
• Contribute to process enhancement initiatives and continuous improvement projects

About you

What We're Looking For

 

• Strong accounting, reconciliation, and settlement knowledge
• Excellent stakeholder and relationship management skills
• Strong analytical and problem-solving abilities
• High attention to detail and accuracy
• Ability to prioritize work and manage multiple deadlines
• Strong communication and negotiation skills
• Advanced Excel and Microsoft Office proficiency
• Ability to work independently while collaborating across teams

Preferred Experience

• Experience in Insurance, Reinsurance, Broking, Financial Services, or Shared Services environments.
• Exposure to Accounts Receivable, Collections, Cash Application, Credit Control, or Financial Operations.
• Experience managing complex client portfolios and global stakeholders.
• Demonstrated experience in process improvement and team mentoring.

Qualifications

• Bachelor's or Master's degree in Commerce, Finance, Accounting, Business Administration or a related discipline.
• Relevant experience in accounting, settlement, insurance servicing, or financial operations

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being 
• Career development opportunities and ongoing learning 
• A collaborative, people-first culture with accessible leadership 
• The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)