People & Culture Support Service Provider

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

SCOPE OF WORK

The service provider will provide temporary administrative support to the People & Culture (P&C) department for two months, under the oversight of the Senior P&C Manager and daily coordination of the P&C Officer. The assignment will support timely processing of routine P&C activities, completion of outstanding administrative tasks, and maintenance of accurate and complete documentation

KEY RESPONSIBILITIES

The P&C contractor will be engaged in the following activities:

·       Organizing and updating personnel files, records and administrative trackers.

·       Following up on time sheets, leave documentation and routine P&C correspondence.

·       Supporting recruitment, onboarding and offboarding arrangements.

·       Tracking volunteer and service provider contracts and compiling monthly payment documentation.

·       Supporting the completion of outstanding administrative tasks and providing an end-of-assignment handover.

·       Promote and actively participate in initiatives and efforts to build team engagement, inclusion, and cohesion in the IRC Jordan office.

·       Foster ongoing learning, honest dialogue, and reflection to strengthen safeguarding and to promote IRC values and adherence to IRC policies.

·       Any other task related to the [department] activities within the scope of this TOR.

REQUIREMENTS

Education: A university degree in Human Resources Management, Business Administration, Public Administration, or a related field.

Work Experience: A minimum of Three years of relevant experience in human resources or administrative support, preferably within an NGO or INGO. Experience in maintaining personnel records, preparing HR documentation, and supporting recruitment and onboarding is desirable.

Demonstrated Skills and Competencies:

·       Strong organizational skills, attention to detail and ability to meet deadlines.

·       Ability to maintain accurate records and handle confidential information with discretion.

·       Proficiency in Microsoft Office, particularly Excel and Word.

·       Good communication and interpersonal skills, with the ability to coordinate effectively with different teams.

·       Ability to work independently and manage competing priorities.

Language: Fluency in Arabic; working knowledge of English

WORKING ENVIRONMENT

This service is based in IRC Jordan CP office in Amman. The security situation in the IRC intervention areas is calm, and the security department of IRC shares regular security updates to keep the management and staff informed about the new developments.

Professional Standards: All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

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