Adult Case Manager - Adult Case Management (Missoula, MT)

Description

If you are passionate about providing high-quality care to individuals in your community, we invite you to join our team at AWARE.

AWARE is looking for the right person to join the team as an adult case manager.

The support we provide helps the adults, children, and families we serve become active and vital members of their community while focusing on personal growth. We are a compassionate and fully engaged team that is dedicated to providing the best possible care to our clients. Our strength lies in our culture of care, and we are looking for individuals who share our commitment to providing unconditional care to those in need.

We are committed to providing a supportive and inclusive work environment where all team members feel valued and respected. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development. If you are looking for a rewarding career, we encourage you to apply to join our team at AWARE.

Responsibilities:

AWARE’s adult case manager is a person who has the responsibility of coordinating, facilitating, and integrating treatment, care, and support, which is tailored to meet the specific needs of individual consumers. Duties and responsibilities include:

• Coordinate meetings with case managers, clinicians, community-based providers, and/or support workers.
• Ask questions: learn who will be informed of any changes in care, resources, and/or treatment.
• Recognize that caring for an individual who has challenging mental health issues can be demanding on the individual, families, supporters, and clinicians. Organize respite when needed.
• Double-check all appointment times and places.
• Ask for information and appointment details in writing – copies of forms, letters, or emails.
• Find out information about mental disorder, and learn about the consumer’s journey, so that all are aware and can plan for the next stage.
• Find out what organizations or agencies are involved in care and treatment.
• Maintains a caseload established with the Service Director in order to work closely with programs in assigned service areas.
• Assesses and evaluates adults to determine the appropriateness and need for case management services.
• Assists in the person's entry into service and monitors the needed services throughout service system.
• Provides coordination and comprehensive development of an Individual Treatment Plan (ITP) and monitors that plan as required by established rules.
• Follows State of Montana and A.W.A.R.E., Inc. rules, policies, procedures, and guidelines as they apply to this service.
• Assures that any person serviced by Adult Case Management is screened for and assisted in enrollment in the SDMI Program.
• Must demonstrate – on a consistent basis – the willingness and ability to productively utilize work time in order to meet the needs of the individuals being served as directed, with the understanding that specific fiscal goals (billing, case load number maintenance, weekly) must be met on a monthly basis.
• Records notes, billing units, assessments, referrals, and other data entry assignments via AWARE’s Electronic Healthcare Record System.

Requirements

Talents, skills, and abilities:

• Ability to, under AWARE’s Unconditional Care Philosophy, develop and implement individual treatment plans with the knowledge of behavioral, clinical, and mental health interventions, skill building techniques, and understanding of the emotional and behavioral needs of assigned clients.
• AWARE’s adult case manager must have the interpersonal oral and written communications skills to work as a team member, to make observations and to report them accurately, to learn behavioral, clinical, and mental health care methods, and to follow oral and written instructions.
• A BS/BA Degree in a Human Services Field and minimum of one (1) year of direct work experience. An education equivalency can be established with combination of education and pertinent employment experience.
• Must have, or be willing to obtain, a valid Montana Driver’s License; along with maintaining an acceptable driving record; as well as an acceptable criminal and protective services background check.

Benefits:

AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security.

AWARE’s benefits include:

• Annual raises
• Tuition Advancement Program
• Health Insurance
• Dental/Vision Insurance
• 401(k) with company match
• Life Insurance
• Wellness programs
• Generous paid time off

We are proud to be an equal opportunity employer.