Chief of Staff

The CEO Associate / CoS is a critical hire for The Bike Club, acting as the CEO’s primary strategic partner and operational right hand. This is a high-impact, high-visibility role for an exceptional generalist who thrives on variety, is energised by complexity, and is motivated by building something meaningful. The role exists to extend the CEO’s bandwidth - taking ownership of the work that matters most and ensuring nothing critical falls through the gaps as the business continues to scale.

The CEO Associate / CoS will be deeply embedded in the running of the business: owning management reporting, supporting board-level governance, commissioning and completing analytical work that drives strategic decisions, and managing cross-functional workstreams on the CEO’s behalf. The role demands equal parts intellectual rigour and practical delivery - the ability to move from a board pack to a data exercise to a team briefing, all in the same week.

This is an ideal opportunity for someone early in their career who wants unparalleled exposure to the inner workings of a fast-growing, B-Corp certified, venture-backed business - and who has the ambition and drive to grow into a broader leadership role over time.

This role can be based in either London or Berlin.

## Tasks

• **Analysis and Insight Generation:** Design and deliver bespoke analytical projects as directed by the CEO, translating raw data into structured, actionable insight. Produce high-quality reports and written outputs - including market analysis, performance reviews, and strategic assessments - that inform and guide decision-making across the business. Develop a strong understanding of The Bike Club’s commercial model, unit economics, and operating environment in order to produce analysis that is both technically sound and commercially relevant.
• **Workstream Supervision and Delivery:** Take on ownership and day-to-day management of specific projects and workstreams as delegated by the CEO, driving them forward independently and reporting back on progress, risks, and outcomes. Coordinate across functions to ensure workstreams are resourced, on track, and aligned with broader business priorities. Act as a trusted proxy for the CEO in cross-functional settings - communicating clearly, maintaining momentum, and escalating where needed.
• **Management Reporting**: Own the design, production, and continuous improvement of management reporting used by the CEO to run the business. Work collaboratively with the leadership team to ensure reporting is accurate, timely, and structured to surface the insights that matter. Establish clear reporting cadences, templates, and processes that make it easy for the business to stay aligned and the CEO to make informed, data-led decisions.
• **Board Support and Governance:** Own the end-to-end preparation of board packs, including collation of updates from across the business, data compilation, formatting, and distribution to the board ahead of each meeting. Take accurate minutes at board and committee meetings, capturing decisions, actions, and key discussion points clearly and concisely. Complete bespoke data exercises and analysis in support of board-level reporting and investor communications, ensuring outputs are accurate, well-presented, and clearly interpreted.

## Requirements

• Exceptional analytical and quantitative skills, and the ability to structure complex problems and produce clear outputs.
• Strong written skills - produce board-ready reports, concise summaries, and well-structured presentations.
• Highly organised and process-driven; manage multiple workstreams simultaneously without losing attention to detail.
• Comfortable working across functions and levels, including with senior leadership and board-level stakeholders.
• A self-starter who takes initiative, anticipates needs, and follows through on commitments without supervision.
• Intellectually curious and commercially aware, with an interest in understanding how a business operates end-to-end.
• Discreet and trustworthy, with the judgement to handle sensitive information appropriately.
• Experience in consulting, investment, finance, or a high-growth business environment is advantageous.

## Benefits

• 25 days annual leave plus bank holidays
• Salary sacrifice pension scheme
• Enhance maternity / paternity
• Private medical insurance
• £30 on Bike Club subscriptions

Join The Bike Club as a Chief of Staff and help share the future.