Customer Service Representative – German Speaker - Competitive Salary
Cross Border Talents 72
·Jun 3, 2026
- Location
- Porto
- Type
- Full-time
- Department
- Customer Service
- Closing date
- Jul 4, 2026
- Source
- CareersPage
Description
Job Title: Customer Service Representative – German Speaker
Location: Porto
Work Type: Remote
Start Dates: June
Job Description
We are looking for German-speaking Customer Service Representatives to join our remote team inPorto. This role is suitable for candidates with or without prior experience who are motivated to work in a dynamic customer support environment.
You will be responsible for assisting customers, handling inquiries, and ensuring a high level of customer satisfaction.
Key Responsibilities
- Provide customer support in German
- Handle customer inquiries via phone and digital channels
- Ensure accurate and professional communication
- Follow company procedures and quality standards
Requirements
- German language: Fluent (spoken and written)
- English level: B2
- Strong communication and problem-solving skills
- Customer-oriented mindset
- Ability to work rotational shifts
Work Schedule
- Rotative shifts: Monday to Sunday
- Working hours: Between 08:00 and 19:00
- 2 Days off