Global Facilities Manager

Duties & Responsibilities

Global Facilities Leadership

• Develop and execute Itron's global non-manufacturing facilities strategy, ensuring workplace environments support business objectives, employee experience, and operational excellence.
• Provide leadership and coordination for office facilities across approximately 8 U.S. locations and 20 international sites.
• Establish and maintain global facility standards, operating procedures, service levels, and performance metrics.
• Drive a consistent, customer-centric workplace experience across all office locations.
• Lead strategic facility planning initiatives that support organizational growth, relocations, consolidations, hybrid work strategies, and workplace innovation.
• Build collaborative partnerships with Finance, Procurement, IT, Human Resources, Security, EHS, and business leaders to align facilities operations with company priorities.
• Manage relationships with regional facility service providers and external partners, ensuring accountability, service quality, and cost effectiveness.
• Identify and implement innovative continuous improvement initiatives that enhance operational efficiency, optimize facility utilization, and reduce costs.

Liberty Lake Campus Operations

• Maintain overall accountability for daily facilities operations at the Liberty Lake campus.
• Ensure the reliable operation, maintenance, and performance of building systems, including HVAC, electrical, plumbing, life safety, security, and physical infrastructure.
• Oversee preventive maintenance programs, repairs, inspections, and facility compliance activities.
• Lead office space planning efforts, workplace improvements, moves, and renovation projects.
• Manage local vendor relationships, service agreements, and facility-related procurement activities.

Team Leadership

• Lead, coach, and develop a geographically dispersed facilities team located across multiple regions, including Liberty Lake, San Jose, Raleigh, and other office locations.
• Establish clear goals, performance expectations, and professional development plans that promote accountability and growth.
• Foster an authentic, collaborative, and service-oriented culture focused on delivering exceptional workplace experiences.
• Support workforce planning, organizational effectiveness, and succession planning initiatives within the facilities team.

Financial Management

• Develop, manage, and monitor global facilities operating and capital budgets.
• Evaluate expenditures and identify opportunities to improve efficiency while maintaining service quality.
• Review and approve facility-related purchases, contracts, and capital investments.
• Support long-range planning, forecasting, and strategic investment decisions related to the facilities portfolio.

Capital Projects & Workplace Development

• Lead facility-related capital projects, including office renovations, expansions, relocations, infrastructure upgrades, and workplace modernization initiatives.
• Direct project planning, budgeting, contractor selection, implementation, and project closeout activities.
• Ensure projects are completed safely, efficiently, on schedule, and within approved budgets.
• Apply agile project management principles to respond effectively to changing business needs and workplace requirements.

Vendor & Contract Management

• Negotiate and manage contracts with service providers, landlords, contractors, consultants, and strategic suppliers.
• Monitor vendor performance and ensure compliance with contractual obligations and company standards.
• Develop trusted supplier relationships that support operational excellence, innovation, and cost management objectives.

Compliance & Risk Management

• Ensure facilities operations comply with applicable regulatory, environmental, health, safety, and building code requirements.
• Partner closely with EHS, Security, and Business Continuity teams to maintain workplace safety, emergency preparedness, and organizational resilience.
• Support business continuity planning and facility recovery strategies across global office locations.
• Lead facility-related risk assessments and implement appropriate mitigation plans.

Travel

• Up to 10% travel may be required.

Required Skills & Experience

Education

• Bachelor's degree in Facilities Management, Engineering, Construction Management, Business Administration, or a related field, or an equivalent combination of education and experience.

Experience

• 7+ years of progressive facilities management experience.
• 3+ years of people leadership experience, including developing and leading high-performing teams.
• Experience managing multi-site facilities operations.
• Experience managing operating budgets, capital planning, and facility-related financial performance.
• Experience leading capital improvement projects and infrastructure initiatives.
• Experience managing external vendors, contractors, consultants, and service providers.
• Demonstrated ability to build collaborative cross-functional relationships and influence stakeholders at multiple organizational levels.
• Strong customer-focused mindset with a commitment to delivering exceptional workplace experiences.
• Proven ability to lead with accountability, authenticity, and operational excellence.

Preferred Skills & Experience

• Experience leading geographically dispersed teams across multiple regions or countries.
• Global facilities management or corporate real estate portfolio management experience.
• Experience supporting corporate office environments within a technology-focused organization.
• Knowledge of workplace strategy, space planning, occupancy management, and hybrid work environments.
• Experience with lease administration and real estate management.
• Project Management Professional (PMP), Facilities Management Professional (FMP), Sustainability Facility Professional (SFP), Certified Facility Manager (CFM), or similar certification.
• Experience implementing innovative workplace solutions, sustainability initiatives, or digital facility management technologies.
• Familiarity with the operational requirements of organizations serving the Utilities & Energy industry.
• Demonstrated ability to lead change, drive continuous improvement, and support agile business growth.