Customer Technical Director & Customer Office Manager (m/f/d)

Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies.

Would you like to shape the future of intelligent mobility together with us? Become part of our VALEO team and revolutionize the experience of autonomous and connected driving.

We are looking for YOU as Customer Technical Director & Customer Office Manager (m/f/d) for our location in Braunschweig.

These challenges await you:

• Customer Interface & Business Development: Act as first point of contact for the customer on all technical matters, build strong customer intimacy and manage RFI/RFQ processes, pre-developments, and Proofs of Concept (PoCs).

• Market & Strategy Input: Conduct competitor analysis and contribute to component and technology strategy based on market trends and product roadmaps.

• Events & Demos: Plan, organize, and execute customer demos, Tech Days, and technical workshops at the Braunschweig site.

• Project Execution & Interface: Act as the bridge between Product Lines and the customer on technical requirements and timelines, serving as an escalation point for active projects.

• Site Management (Braunschweig): Hold overall responsibility for the Braunschweig Customer Office, ensuring a fully operational, representative facility and alignment with the mother site.

• Compliance & Business Continuity: Ensure site safety and strict compliance with TISAX and IATF standards, as well as Business Continuity (BCP) alongside IT, Cyber Security, and Facility Management.

• Resource & Team Leadership: Manage staffing and workforce planning with HR, assign resources to Product Lines, drive team training, and foster a healthy team culture.

• Budgeting, Reporting & Alignment: Lead MTP2 site budget planning and monitoring, report to the Driving Automation R&D network, and align technical strategies with Sales and Product Line leads.

You inspire us with that:

• 15+ years of experience in R&D development activities, preferably in the automotive or mobility technology sector

• Proven track record in customer-facing technical roles (CTD, Technical Account Management, R&D leadership)

• Experience in the ADAS / Driving Automation domain strongly preferred

• Demonstrated experience in managing customer relationships at OEM level (VW Group knowledge is an advantage)

• Experience in site or team leadership with budget responsibility

Why Valeo:

At VALEO, we firmly believe that great technologies are born out of passion.

• 💶 Compensation package. Performance-related salary components and company pension scheme (allowance).

• 💹 Career development. Scope to develop your own ideas as well as professional and personal development opportunities worldwide.

• 💚 Benefits. Allowances for sports, health, pension scheme, canteen, JobRad,  free employee parking spaces, regular employee events and social support for a family-friendly environment.

• 🌎 Flexibility. Working models that harmonize your professional and private life.

• 🍀Work environment. Flat hierarchies and modern working methods provide you with an innovative working environment.

• 🚙 The future. We work together on the mobility trends of tomorrow.

Good to know:

• Your contact person: Melanie Heckel / [email protected]

• We value equal opportunities and welcome applications from people with diverse backgrounds as well as from people with disabilities.

• For data protection reasons, please submit your application documents exclusively online via the job portal on our website

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Job:

R&D Management

Organization:

PG R&D

Schedule:

Full time

Employee Status:

Regular

Job Type:

Permanent contract

Job Posting Date:

2026-07-28

Join Us !
Being part of our team, you will join:
- one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development
- a multi-cultural environment that values diversity and international collaboration
- more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth
- a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development

More information on Valeo: https://www.valeo.com