Practice Manager

Practice Manager

Location: Monroe, GA

Job Type: Full-time

Company: MedLink Georgia

About Us:

MedLink GA is a leading healthcare provider dedicated to delivering high-quality, patient-centered care across Georgia. We are seeking someone who is compassionate and detail-oriented to join our team and support healthcare professionals in providing top-notch medical services to our community.

ESSENTIAL DUTIES AND RESPONSIBILITIES (include, but are not limited to, the following)

• Responsible for the day-to-day operational activities of the staff, facility maintenance and clinical functions of medical support staff.
• Provides leadership and supervision to the following positions: Medical Secretary (ies), Medical Record (s), Medical Assistant (s), Licensed Practical Nurse (s) and Registered Nurse (s).
• As a member of the Leadership Team, is responsible for oversight and management of day to day operations, including monitoring and evaluating practice financial and operational performance and initiating corrective action where appropriate and necessary.
• Coordinates the clinical activities of the practice with the site providers and/or Medical Director on an ongoing basis.
• Responsible for handling, reporting and assisting in the resolution of patient complaints, billing issues and other administrative issues associated with the practice.
• Monitors staff use of the practice management system for accuracy and identifies issues and staff training requirements.
• Manages the timely documentation of patient visits.
• Works with the organization's Compliance Department and oversees medical records activities to ensure appropriate handling of protected health information.
• Interfaces with outside organizations regarding patient services, including but not limited to translation and transportation. Authorizes payments for invoices per organizational protocols.
• Ensures payment processing and the proper recording of financial records/transactions are conducted in accordance with established policies and procedures.
• Ensures the timely completion and submission of service billing codes and completion of daily production reconciliation reports.
• Responsible for collection, compilation and submission of accurate financial and statistical data.
• Reviews and approves invoices and statements as appropriate.
• Responsible for the maintenance and coordination of services for facility, property and equipment.

The Manager is also responsible for ensuring PCMH activities are conducted according to PCMH Standards and MedLink Georgia policies and procedures.

1. Participates in team daily huddles, ensuring successful implementation of huddles
2. Monitors PCMH standards and expectations, reporting any barriers to successful implementation to the MedLink Corporate PCMH designee.

EDUCATION and/or EXPERIENCE

Bachelors degree in business/management or healthcare management. Two years of medical practice or public health clinic management experience with one year of supervisory/management experience at the department level. In lieu of a degree, a combination of equivalent educations and work experience.