Financial Crime Analyst

At ING, we believe banking should help people spend less time thinking about money and more time doing the things that matter to them. Our purpose is to empower people to stay a step ahead in life and in business, and we do that by creating simpler, smarter and more rewarding experiences for our customers.

As part of our Financial Crime and Fraud Prevention department, you'll play an important role in helping protect our customers, our bank and the broader community from financial crime.

We're looking for a Financial Crime Analyst to join our Unusual Matter Reporting team. In this role, you'll conduct risk-based investigations into unusual customer activity, analyse transaction behaviour, identify potential financial crime and fraud risks, and prepare well-reasoned investigations that support Suspicious Matter Reporting obligations. You'll combine analytical thinking, attention to detail and sound judgement to make informed risk-based decisions in a dynamic environment.

This is a permanent role based in Sydney.

What you’ll do

• Analyse customer profiles, account activity and transaction information to determine whether activity is consistent with the customer's known behaviour.
• Conduct risk-based investigations into unusual matters referred by internal stakeholders and external parties.
• Identify potential AML/CTF and fraud red flags and perform additional research to support investigation outcomes.
• Prepare clear, concise and evidence-based Grounds for Suspicion narratives for matters requiring escalation.
• Thoroughly document investigations, findings and rationale in line with regulatory obligations and ING standards.
• Contribute to team objectives by meeting agreed service levels, maintaining data accuracy and supporting continuous improvement initiatives.

What we’re looking for

• Previous experience in an AML, financial crime, fraud prevention or transaction monitoring role within financial services.
• Knowledge of AML/CTF obligations and an understanding of Suspicious Matter Reporting requirements.
• Strong analytical and investigative skills with the ability to interpret complex customer and transaction data.
• Understanding of money laundering, terrorist financing and other financial crime typologies.
• Excellent written communication skills, including the ability to produce clear and well-supported investigation outcomes.
• Sound judgement, attention to detail and the ability to make balanced risk-based decisions in a fast-paced environment.

What’s in it for you?

• Discounted ING Health Insurance
• An additional Rest Day to support your wellbeing
• An IMPACT day to volunteer on approved sustainability activity

About Us 
 

At ING, we’re all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we’re proud to support. Joining ING means stepping into an environment where your individuality isn’t just welcomed - it’s celebrated. We’ve built a culture that’s fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.  

Whether you’re taking ownership of exciting projects, thinking outside the box, or working with global colleagues, you’ll find ING is the kind of place where growth isn’t just a possibility; it’s a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, you’ll feel the difference in how we value and champion our people.  

We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if you’re interested but don’t meet all the criteria, we encourage you to apply. We’re invested in fostering a diverse and inclusive workplace where everyone feels like they belong. We’re your allies in helping you do your thing during the recruitment process, so let us know (email below) if you require any support or adjustments when you apply   

Sound like your kind of vibe? We can’t wait to hear from you!  

(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)  

ING is Australia’s most recommended bank according to RFI Global’s Consumer Atlas Survey, January–June 2025 (n = 29,510) when compared to customers of the 10 largest ADIs operating in Australia. 

Need more?  

 
Contact Sabrina Huynh, [email protected]

For support and adjustments, including DEI, LGBTQI+ confidential application support enquiries: [email protected] 

Applications will close Tuesday, the 14th of July.
 
Before you apply 
Here at ING we consider employee development to be important and encourage existing employees to apply for suitable internal positions. It is expected that any employee applying for a vacant position would have been in their current role for a minimum of twelve (12) months before applying. This may be waived in special circumstances and after consultation with your manager  

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