M - PD Product Management

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

PT. Prudential Life Assurance Indonesia

PD Product Management

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Description:

Product Strategy & Vision

• Define clear product vision, positioning, strategy, and roadmap aligned with business objectives and customer insights.

• Conduct market, customer, and competitor analysis to identify opportunities, unmet needs, and differentiators.

Product Discovery & Problem Definition

• Lead discovery activities—interviews, research, data analysis, experiments—to validate problems and hypotheses.

• Translate insights into clear problem statements, user stories, and acceptance criteria.

Roadmapping & Prioritization

• Prioritize backlog based on value, urgency, feasibility, cost, technical constraints, and strategic fit.

• Align cross functional teams and stakeholders around priorities, trade offs, and release plans.

Delivery Leadership

• Work daily with Engineering and Design/UI UX to refine requirements, remove blockers, and ensure smooth execution.

• Participate in sprint ceremonies, review builds, ensure acceptance criteria are met, and drive release readiness.

Product Performance & Lifecycle Management

• Define and track KPIs/OKRs across acquisition, engagement, retention, and operational efficiency.

• Monitor product health, identify enhancements, manage iterations, and retire features when necessary.

Stakeholder & Cross Functional Alignment

• Communicate strategy, roadmap, delivery progress, risks, and results to leadership and business partners.

• Collaborate with Marketing, Operations, Compliance, and Customer Service to support go to market, onboarding, and operational readiness.

Risk, Governance & Compliance

• Ensure product decisions adhere to internal governance, risk guidelines, data privacy, and regulatory requirements.

• Perform impact assessments and maintain documentation required for audit and risk management.

Customer Experience & Quality

• Champion user experience and ensure product design meets usability, accessibility, and quality standards.

• Drive continuous customer feedback loops to guide improvements and innovation.

Job Requirement:

• Bachelor’s degree in Business, Computer Science, Engineering, Information Systems, or Design; Master’s degree is an advantage.

• Professional certifications such as Product Management (AIPMM/Pragmatic/PMA), Agile/Scrum, or Design Thinking are beneficial.

• 5–8+ years in product management, business analysis, digital product development, or related roles.

• Proven track record launching and scaling digital products end‑to‑end in a data‑driven environment.

• Experience working with cross‑functional teams (Engineering, UI/UX, Data, Operations, Marketing, Risk/Compliance).

• Demonstrated ability to use discovery techniques, prototype testing, and analytics to shape product decisions.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organization irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.