Credit and Collections Manager

About Andes.  

Founded in 2011, Andes Global Trading is a leader for the America’s in the frozen and refrigerated meat trading industry, focusing on Pork, Beef, Poultry, Seafood and Vegetables. 

Our offices, customers, and vendors are located around the region and the globe, including 25 countries we sell to and +20 countries we currently buy from. 

Position Summary. 

The Credit and Collections Manager is responsible for leading the credit and collections function across the company. This role oversees credit approvals, ensures alignment with company policy and risk tolerance, and manages customer payment performance across all markets. The manager will supervise two team members, act as a business partner to the sales and finance teams, and work closely with external stakeholders including insurers, banks, and key customers. 

This is a hands-on leadership role that requires strong analytical capabilities, people management skills, and the ability to make sound credit decisions in a high-transaction, fast-paced environment. 

At Andes we are proud to be a hands-on, fast-moving, and entrepreneurial company. The ideal candidate thrives in a fast-moving environment, has an entrepreneurial mindset, is a great cultural fit, and brings the appropriate structure to ambiguous, often rapidly changing environments.  

Key Accountabilities:  

• Credit Risk Management & Strategy 

• Oversee and evaluate new and existing customer credit lines in accordance with company policies and credit insurance requirements. 

• Make credit approval decisions or escalate to the Credit Committee as appropriate. 

• Maintain and continuously improve credit policy and procedures to support business growth while minimizing risk. 

• Analyze customer financials, payment history, and industry trends to determine creditworthiness. 

• Collections Oversight 

• Lead proactive collection efforts across all customer accounts. 

• Monitor aging reports and ensure timely resolution of past-due balances. 

• Establish strong communication channels with Sales, Customer Service, and external clients to address payment issues. 

• Escalate high-risk accounts and manage complex recovery situations, including legal collection strategies when required. 

• Reporting & Analysis 

• Generate and analyze A/R reports, DSO, and credit exposure metrics; identify trends and improvement opportunities. 

• Provide regular updates to the CFO and leadership team on A/R status and portfolio risks. 

• Ensure data accuracy and compliance with internal controls and reporting standards. 

• Team Leadership & Collaboration 

• Lead, mentor, and develop two Credit and Collections Assistants. 

• Foster cross-functional collaboration with Sales, Logistics, Accounting, and external insurance/banking partners. 

• Champion Andes’ values across all credit and collections operations. 

Required Experience and Skills:  

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field. 

• Minimum 6–8 years of relevant experience in credit, collections, or accounts receivable. 

• At least 2 years of team leadership experience. 

• Proven success managing large portfolios and high-volume transactions in an international or B2B environment. 

• Strong analytical, decision-making, and negotiation skills. 

• Hands-on experience with SAP or similar ERP systems. 

• Proficient in Microsoft Excel, Outlook, and reporting tools. 

• 100% bilingual – English and Spanish, written and verbal. 

• Experience working with credit insurance companies, international customers, and cross-border transactions is a strong plus. 

Why work for Andes Global Trading? 

At ANDES, we recruit and hire people who think like owners as we are entrepreneurial in spirit. We own our unique values-based culture, and our work environment is deeply rooted in honesty, transparency, communication, commitment, responsibility, and most importantly, an amazingly genuine attitude. 

We pride ourselves on our fun and energetic environment that also provides our employees with a great sense of belonging as people are at the heart of all we do!