Credit and Collections Specialist

As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. Are you ready for new challenges?

Summary

This job entails collecting on past due accounts, reviewing existing customer accounts, reviewing open orders, and processing new customer requests.

Principle Duties & Responsibilities

The statements below are intended to describe the general nature and level of work in this position. They are not intended to be an exhaustive list of all responsibilities. The position may require that employees perform other duties as assigned.

• Actively manage Credit & Collection responsibilities for assigned customer accounts.
• Perform credit analysis of new and existing customers.
• Timely identification / escalation of problem accounts to the Manager, suggestions for resolution.
• Work with all TRUMPF Inc. internal and external customers and resources on accounts receivable balances in a proper and timely manner.
• Monitor the company Aged Trial Balance (ATB) for large and delinquent customers. 
• Communicate and work closely with all TRUMPF Inc. colleagues for problem resolution and customer support.
• Work with Contracts & Finance to mitigate risk and recover / reduce exposure.
• Assist with business performance report creation and tracking, improving Department performance and transparency within the organization. 
• Assist with reporting on a monthly and quarterly basis (e.g., Monthly AR, Quarterly Bad Debts, Productivity Management, Business Segment reviews, Internal Audit Tasks)
• Process Moodys (CAM) credit reports; process UCC filings and terminations.
• Work closely with the Manager to meet target requirements, improve the efficiency of the department, and make suggestions for other inter-departmental improvements.
• Other ad hoc responsibilities as determined by the Manager and company needs.

Experience

• Minimum 5 years B2B Credit Management and Collections experience preferred, with experience in a diversified manufacturing company desirable.
• Proficient with SAP, Microsoft Excel and Power BI.

Education

• Bachelor's degree or higher preferred.  Equivalent combination of education and work experience will be considered.

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