Customer Marketing Specialist, Customer Advisory

Shape the Future of AECO as Global Customer Advisory Board Lead

Elevate your career by designing and delivering high-touch experiences that connect global executive leaders with Trimble's senior leadership team. You will drive strategic engagement across the Architecture, Engineering, and Construction sectors, turning critical customer voices into actionable product and market strategy insights that fuel global innovation.

About Us

Trimble is an industrial technology company transforming the way the world works by delivering solutions that enable our customers to thrive. We create technologies that connect the digital and physical worlds, helping our customers increase productivity, quality, safety, and sustainability. From purpose-built products to enterprise-level solutions, our technology empowers professionals in construction, geospatial, government, transportation, and more.

Our AECO Division: Trimble is empowering stakeholders through planning, design, construction and the entire asset lifecycle. The company’s innovative and connected ecosystem of solutions improves coordination and collaboration between teams, phases and processes. Automating work and transforming workflows, Trimble is enabling teams to deliver with confidence at every turn.

What Makes This Role Great:

You will have the unique opportunity to manage and scale a premier global executive program from the ground up, implementing a unified customer advocacy framework across North America, EMEA, and APAC while directly influencing the long-term product roadmap alongside our Chief Customer Officer and Chief Revenue Officer.

Key Exciting Responsibilities

• Lead and scale the Global CxO Customer Advisory Board Management program to capture and synthesize high-level strategic feedback.

• Facilitate impactful virtual and in-person regional CAB meetings across North America, EMEA, and APAC.

• Pioneer the use of AI-enabled tools to extract, curate, and deliver exceptional market and customer insights.

• Author and present professional executive insight reports to internal product, marketing, and sales stakeholders.

• Create a scalable replication playbook enabling regional and country-specific teams to successfully deploy local portfolio boards.

Essential Skills & Experience

• Proven experience managing customer advisory boards, executive conference tracks, or user groups within a B2B SaaS technology environment.

• Extensive background working in fast-paced technology companies with strong cross-functional matrix collaboration skills.

• Exceptional interpersonal and written communication skills with a track record of engaging and building trust with executive-level customers.

• Solid background in leveraging artificial intelligence tools to improve program productivity and insights delivery.

• Bachelor’s degree in Marketing, Business, Architectural Design, Engineering, or Construction Management.

Bonus Points For:

• Master of Business Administration (MBA) degree.

• Professional certification with Pragmatic Marketing, Silicon Valley Product Group, or similar product frameworks.

• Deep working experience or familiarity with digital technologies built specifically for the construction and architecture industry.

Logistics:

• Location: Westminster, CO (In Office)

• Travel Requirement: 25%

Why You'll Love Working With Us

At Trimble, we're not just a company that "does good"—we are a team dedicated to making a tangible, positive Real-World Impact. We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow.

You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste.

Collaborate with like-minded people: Our strong internal culture is a "hidden gem." You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of "visionary pragmatists" who think boldly and build things that work.

Be an owner: Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often "self-authored," empowering proactive "doers."

Customer Advisory Board, CAB Lead, Executive Engagement, Customer Marketing, B2B SaaS, Voice of Customer, AECO, Program Manager, Customer Advocacy, Product Strategy

Compensation:  Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.

Hiring Range

$78,400.00–$107,900.00

Pay Rate Type

Salary

Bonus Eligible?

Yes

Commission Eligible?

No

Benefits:  Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.

How to Apply: Please submit an online application for this position by clicking on the ‘Apply Now’ button located in this posting.

Application Deadline: Trimble accepts applications on an ongoing basis until the position is filled.

At Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive. Guided by our core values—Belong, Innovate, and Grow—we embrace and celebrate differences, knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer, welcoming individuals of all backgrounds and advancing opportunities while embracing race, color, gender identity, sexual orientation, religion, disability, veteran status, or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more, please see Trimble's Code of Business Conduct and Ethics at https://investor.trimble.com, under “Corporate Governance.”

Our mission to transform the way the world works starts with transforming how we work together. By actively listening, asking questions, and taking intentional actions, we cultivate a culture that provides equitable opportunities for everyone to contribute and grow.

Candidate Privacy Notices by Country

If you need assistance or would like to request an accommodation in connection with the application process, please contact [email protected].